Assistant Retail Manager, Carvela, Westfield White City

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks an Assistant Retail Manager to lead a dynamic team in a vibrant London store. This role is pivotal in ensuring exceptional customer service and achieving sales targets while fostering a positive team environment. You will be responsible for managing staff schedules, maintaining visual presentation standards, and driving sales through effective leadership. If you are passionate about fashion and have a knack for inspiring others, this opportunity allows you to thrive in a creative and inclusive workplace that values diversity and individuality.

Benefits

Competitive Salary

Seasonal Footwear Allowance

Qualifications

• Experience in a fashion-forward retail environment.
• Strong customer service skills and sales-driven mindset.

Responsibilities

• Ensure high standards of customer service at all times.
• Manage team performance and maintain store sales targets.

Skills

Customer Service

Sales Management

Team Leadership

Visual Merchandising

Job description

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Assistant Retail Manager, Carvela, Westfield White City, London

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Client:

Location:

London, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

5661455bba86

Job Views:

6

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and with your own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines

Requirements

• Background with a fashion-forward footwear, accessory or fashion brand
• To be a customer service ambassador
• Proven ability to drive sales and team working to KPI’s
• To be immaculately presented and representative of our luxury/fashion forward brand in every way
• Competitive basic salary
• Gorgeous shoes each season

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism