Assistant Retail Manager

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Job Description

Vacancy type: Permanent, part-time

Location: Sheldon Store

Salary: £13,333.32 per annum + benefits

Hours per week: 21

Closing date: 12th May. We are reviewing applications as they are received, so we encourage you to apply early.

Marie Curie is the UK's leading end-of-life charity, providing community nursing and hospice care across the UK. Our retail stores support our mission by generating revenue, raising awareness, and engaging local communities.

Join our team in a dynamic retail environment where your proactive attitude makes a difference. We seek courageous, initiative-taking individuals who are considerate team players and trustworthy colleagues. If you thrive in a collaborative setting and enjoy helping people, we want to hear from you.

As an Assistant Retail Manager, you will support the team in encouraging sales, delivering excellent customer service, and maintaining high standards of stock presentation and store cleanliness.

You will be responsible for:

• Assisting the Retail Manager to maximize sales through high standards of display, proper stock rotation, and accurate pricing of donated items.
• Keeping up-to-date with merchandising trends and competition.
• Maximizing Gift Aid income and overseeing the display and administration of bought-in goods to minimize stock loss.
• Engaging with customers and coaching volunteers and staff to promote donations, charity contributions, and loyalty scheme sign-ups.
• Engaging with the community to encourage repeat visits, donations, volunteer recruitment, and involvement.
• Supporting recruitment and management of volunteers, ensuring adherence to Marie Curie procedures and guidelines.
• Taking responsibility for store operations in the absence of the Retail Manager.

Key Criteria:

• Previous retail experience, preferably in fashion or clothing.
• Experience in cash handling and financial procedures, including sales record keeping.
• Strong interpersonal and communication skills, with a customer-first approach and tactful discretion.
• Ability to work independently and as part of a team.
• Good organizational skills and workload prioritization.
• Understanding of health and safety procedures in retail.
• Experience in managing and motivating volunteers is desirable.

Please see the full job description here.

For more information or an informal chat, contact James Lees via email at James.Lees@mariecurie.org.uk

Application Process

• Send your recent CV and a cover letter explaining your experience, suitability, and motivation for working with Marie Curie.
• This role involves lone working, so applicants must be over 18.

Benefits you'll love:

• 35-hour working week
• 25 days annual leave plus Bank Holidays
• Group Personal Pension Scheme (matching contributions up to 7.5%)
• Loan schemes for bikes, computers, and season tickets
• Professional development opportunities
• Industry-leading training
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family, and sickness benefits
• Blue Light Card membership
• Subsidised Eye Care

Marie Curie values diversity and is committed to creating an inclusive workplace. We support reasonable adjustments during the application process. Contact recruitment@mariecurie.org.uk for support.

About Us

Marie Curie cares for people living with terminal illnesses and their families. With over 4,400 staff and 12,000 volunteers, we provide expert care, guidance, and support to help them make the most of their remaining time, embodying warmth, creativity, and compassion.