Assistant Restaurant Manager - The Lobby

The Peninsula London; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prestigious hotel in London is seeking an Assistant Manager for The Lobby Restaurant. The role involves providing leadership, delivering exceptional guest service, and maintaining high standards of health and safety. Ideal candidates will have a minimum of one year of relevant experience in a luxury food and beverage outlet, with prior experience in a Michelin star restaurant being advantageous.

Benefits

Market leading remuneration

Service charge

Attractive benefits

Qualifications

• Minimum 1 year relevant experience in a Luxury Food & Beverage Outlet.
• Experience in a Michelin star restaurant would be advantageous.
• Fluent English communication; second language desirable.

Responsibilities

• Ensure delivery of exceptional guest service and resolve inquiries.
• Maintain high Health and Safety and Hygiene standards.
• Build outstanding relationships with colleagues.

Skills

Guest service

Time management

Organizational skills

Communication proficiency in English

Food and beverage knowledge

Education

Relevant qualifications in hospitality

Job description

Overview

The Peninsula London is excited to announce we are seeking an Assistant Manager for The Lobby Restaurant. This role will work closely with the Restaurant Manager to provide leadership to the team along with ensuring an expectational culinary and theatrical experience to our guests.

Key accountabilities

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market leading remuneration, service charge and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

• Ensuring the delivery of exceptional guest service, providing friendly, yet discreet and unobtrusive service in: Greeting, seating and waiting on all guests.
• Handling, or relay to Lobby Director or Assistant Director F&B, all guest and internal customer complaints, and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Understanding and accurately follow the standard of sequence of service, pre-service and after-service procedures.
• Ensure the highest level of Health and Safety and Hygiene are maintained, reporting employee and guest accidents, and responding properly to any hotel emergency
• Establish and maintain outstanding colleague interactions with exceptional working relationships

General requirements

• Minimum 1 year relevant experience in a Luxury Food & Beverage Outlet with similar standards and expectations (Hotel based or standalone) associated with relevant qualifications
• Prior experience in a Michelin star restaurant would be advantageous
• All-encompassing food and beverage knowledge
• Excellent time management and organizational skills, highly adaptable, naturally positive.
• Fluent English communication proficiency, expertise in a second language would be desirable

We are delighted to receive your CV and will liaise with suitable candidates directly.