Assistant Restaurant Manager - Lead Team & KPI Performance

KFC Midlands; East Midlands; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly Bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Midlands is looking for an Assistant restaurant general manager to lead daily operations, guide the team to deliver exceptional guest experiences, and drive performance while ensuring the restaurant runs smoothly.

You will train and coach staff, manage KPIs, handle rosters and stock, and foster a welcoming atmosphere where guests and colleagues feel at home. This role offers real opportunities for growth within a renowned brand.

Qualifications

• Lead by example and motivate teams to achieve high performance.
• Strong people skills and ability to handle tough conversations with empathy.
• Ensure smooth operations, compliance, and guest satisfaction.

Responsibilities

• Support like a leader in taking ownership of the restaurant and driving performance.
• Train, coach, and motivate the crew to exceed standards.
• Own KPIs, support the team, and ensure shifts meet expectations.
• Keep rostering and stock management running smoothly behind the scenes.
• Create memorable guest experiences and turn first-time visitors into regulars.

Skills

Leadership

People skills

Operations management

Job description

KFC Midlands is looking for an Assistant restaurant general manager to lead daily operations, guide the team to deliver exceptional guest experiences, and drive performance while ensuring the restaurant runs smoothly.

You will train and coach staff, manage KPIs, handle rosters and stock, and foster a welcoming atmosphere where guests and colleagues feel at home. This role offers real opportunities for growth within a renowned brand.