assistant restaurant manager (Acleaf)

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Client:

Philema Hospitality Management Enterprise

Location:

Plymouth, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3d91c68356c4

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Do you like the idea of working in a 5-star, 16th-century manor house which is home to Àclèaf, our Michelin Star restaurant, sitting on the edge of Dartmoor? Surrounded by history, beauty, and nature, Boringdon is known as ‘the Enchanted Place on the Hill’.

Home to Gaia Spa, 2 Rosette Mayflower Brasserie, and Àclèaf – our four-rosette, Michelin Star restaurant.

Employee Benefits

• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off-peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays across the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards

Key Attributes

• Immaculate personal presentation and standards
• Attention to detail and forward thinking
• Strong team player
• Ability to remain calm under pressure and maintain a positive attitude in tough situations

Role & Responsibilities:

To ensure all guests receive a warm welcome and are treated to the utmost hospitality and care during their stay, aiming to provide an unforgettable experience.

• Minimize and handle complaints professionally according to policies
• Supervise & manage the restaurant team following company policies
• Work with the head chef and restaurant manager to maximize sales and meet targets
• Control stock and staff costs effectively
• Follow all hotel policies outlined in training manuals
• Ensure quick and efficient service of food and drinks to meet standards
• Train and support team members in their roles
• Conduct menu training when new menus are released
• Complete relevant administrative tasks to meet business needs
• Recruit and induct relevant staff following proper procedures
• Stay updated on current promotions and new products
• Inform guests about offers on food and drinks
• Assist with function and event setups as per procedures
• Maintain accurate billing and ensure all payments are collected
• Observe cleaning schedules, health & safety, and hygiene regulations
• Maintain standards to achieve relevant awards
• Ensure financial diligence and proper reporting
• Foster good communication and relationships with other departments
• Understand responsibilities related to fire procedures, health & safety, COSHH, infection control, and emergency aid