Assistant Restaurant Manager

Pizza Express; Welwyn Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pizza restaurant chain in Welwyn Garden City is seeking a Deputy General Manager to support management tasks and lead a team. You'll manage P&L, uphold quality standards, and create memorable customer experiences. Ideal candidates have strong leadership, financial management skills, and a passion for customer service. This role offers a bonus scheme, free food on shift, and development opportunities.

Benefits

Bonus Scheme of up to 20%

Free Food on shift

50% discount on food and drink when you’re not working

Pension & Life Assurance

Wellbeing Support for you and your family

Referral Bonus of £1000 for referring managers

Development and progression opportunities

Qualifications

• Ability to inspire and lead a team effectively.
• Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance.
• Experience delivering outstanding service and understanding customer needs.

Responsibilities

• Collaborate with the General Manager, providing support across all management tasks.
• Maintain and uphold high standards consistently across quality, safety, and food.
• Lead and coach your team towards achieving outstanding success.
• Strive for excellence in delivering memorable service to our customers.

Skills

Leadership Skills

Financial Management

Customer Service Excellence

Job description

Deputy General Manager. Assistant Manager.

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

Join our iconic Pizzerias as the second-in-command, where you\u2019ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\u2019ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.

What you\u2019ll do:

• Collaborate with the General Manager, providing support across all management tasks
• Maintain and uphold high standards consistently across quality, safety and food
• Lead and coach your team towards achieving outstanding success
• Strive for excellence in delivering memorable service to our customers

Who you are:

• Leadership Skills: Ability to inspire and lead a team effectively
• Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
• Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience

Benefits:

• Bonus Scheme of up to 20%
• A share of Tronc*
• Free Food on shift
• Pension & Life Assurance
• 50% discount on food and drink when you\u2019re not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £1000 for referring managers
• Development and progression opportunities

Who we are:

We\u2019ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.

Our values are:

• Head: we\u2019re customer-centric, commercially minded and obsessed by performance in all we do
• Heart: we show our heart, are honest with each other and value everyone\u2019s diverse strengths
• Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day

All together, we see this as using your head, showing your heart and feeling at home

Here you can be yourself.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.

That\u2019s why we assess each application on the aptitude to do the job and nothing else.

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You\u2019ll get this at the end of each pay period, along with your normal pay and it\u2019s one of the best perks about working in hospitality