Assistant Restaurant Manager

Fenwick Limited; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular department store in the North East is seeking an enthusiastic Assistant Restaurant Manager to oversee operations in their flagship Newcastle restaurant. The role emphasizes customer satisfaction, a supportive team environment, and no late-night shifts, offering a competitive array of benefits including a colleague discount and increased annual leave with service.

Benefits

25% colleague discount

Sociable working hours

28 days annual leave (including bank holidays), increasing to 33 days with service

Birthday day off

Access to WeCare: online GP and mental health support

Pension scheme

Qualifications

• Experience supervising and coaching in a busy restaurant environment.
• Strong communication skills to motivate a skilled team.
• Passion for tapas-style dining and service excellence.
• Attention to detail and bold decision-making skills.

Responsibilities

• Oversee daily restaurant operations and lead the team.
• Ensure customer satisfaction and uphold hospitality standards.
• Coach and develop team members to achieve their goals.

Job description

We are excited to announce a rare 5-month fixed-term opportunity for an enthusiastic Assistant Restaurant Manager to join our popular restaurant at our flagship Newcastle store!

Unlike many hospitality roles, our positions do not involve late-night work, providing a desirable work-life balance.

*Salary advertised does not include a variable service charge allocation.*

About the Opportunity

Assistant Restaurant Managers are vital to our success. They ensure our renowned Fenwick Hospitality shines and prioritize customer satisfaction at every turn!

You will oversee daily restaurant operations and be a motivating leader for your team; coaching, developing, and setting them up for success to meet their goals.

We seek someone energetic who thrives in a fast-paced setting. Courageous and bold decision-making is essential, as you will work independently alongside the restaurant manager.

About You

We value warm, welcoming, adaptable, resilient, innovative, and goal-oriented individuals to join us on this exciting journey.

Key qualities and experience include:

• Supervising and coaching a team in a busy restaurant environment.
• Strong communication skills and ability to motivate a skilled team.
• Enthusiasm for tapas-style dining and guiding the team to deliver exceptional service through menu suggestions and drink pairings.
• Attention to detail and confidence in making bold decisions.

Benefits at Fenwick

• 25% colleague discount (most areas)
• Sociable working hours
• 28 days annual leave (including bank holidays), increasing to 33 days with service
• Birthday day off
• Access to WeCare: online GP, mental health support, fitness programs, and more
• Pension scheme
• Opportunity to join the tronc system, operated independently

About Fenwick

Founded in 1882, Fenwick is a heritage-rich, family-owned department store group known for luxury and innovation. We are committed to exceeding customer expectations and continuously seeking new talent.

Our team of over 2,000 employees across stores, support functions, and our restaurants work collaboratively. Our restaurant division, with 15 owned restaurants and partnerships across 8 stores, offers an exceptional dining experience reflecting Fenwick hospitality.