Assistant Restaurant Manager

D&D London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join D&D London as an Assistant Restaurant Manager at Madison, where you'll play a key role in delivering exceptional dining experiences. This position offers growth opportunities and demands a guest-oriented approach along with effective communication skills in a vibrant hospitality environment.

Benefits

50% discount at all restaurants

Access to discounts and cashback offers

Wagestream for financial tracking

Employee Assistance Program

Online GP appointments

Healthy meals during shifts

Recognition and rewards program

Access to industry training

Holiday allowances increase with service length

Paid volunteering day each year

Qualifications

• Experienced in hospitality with a focus on guest satisfaction.
• Strong interpersonal skills and ability to manage restaurant operations.
• Passion for creating memorable dining experiences.

Responsibilities

• Support Restaurant Manager in daily operations ensuring smooth service.
• Deliver exceptional dining experiences and maintain high guest satisfaction.
• Build rapport with guests and staff for a welcoming atmosphere.

Skills

Guest-focused

Warmth and charm

Rapport-building

Job description

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The Location: 1 New Change, London, EC4M 9AF

The Salary: Competitive Salary

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Exclusive perks: Our teams have access to some of the best discounts and cashback from top retailers and cinema tickets via the Telus app.
• Financial freedom: Take control of your finances with Wagestream—track your earnings in real time, access up to 40% of your pay instantly, and save directly from your salary.
• Wellness support: Your wellbeing matters! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 free sessions with a trained counselor.
• Total Wellbeing Package: Embrace a holistic health approach with WeCare—offering UK-based online GP appointments, mental health counseling, fitness programs, legal and financial guidance, and more!
• Dental care made easy: With Tooth Fairy, access expert advice and prescriptions from home.
• Nourish your body: We provide healthy, nutritious meals during shifts.
• Recognition and Rewards: Shine with our Employee of the Month scheme, Long Service Awards, and group incentives. You might earn a spot at our annual employee awards night!
• Grow with us: Access top industry training through our platform, Evolv Edge, packed with resources to develop your skills.
• Get some rest: Holiday allowances increase with length of service.
• Make a difference: Give back with an optional paid volunteering day each year.
• Spread the love: Benefit from our referral scheme and share the joy of joining our team.

Who Are We:

The Evolv Collection is a pioneering, premium hospitality group founded by Sir Terrence Conran in 1991. Our portfolio includes iconic restaurants across London, Birmingham, Manchester, and New York. Each brand has its own heritage, character, and ambiance. We strive for excellence by investing in our people, aiming to deliver outstanding guest experiences. Our award-winning rooftop bar offers breathtaking views of the London skyline, featuring superb grills, slow-cooked classics, healthy salads, and a vibrant atmosphere with cocktails, DJs, and live bands—an ideal place to unwind and celebrate.

A bit about what you will be doing:

We're seeking a dedicated and guest-focused Assistant Restaurant Manager for Madison. You will support our commitment to delivering exceptional dining experiences by working closely with the Restaurant Manager to ensure smooth service and high guest satisfaction. Warmth, charm, and rapport-building skills are essential. This role offers hands-on experience and opportunities for personal growth. If you’re passionate about hospitality and creating unforgettable moments, we invite you to join us on this exciting journey.