Assistant Restaurant Manager

The Roof Gardens; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

The Roof Gardens, a vibrant social club in London, seeks a charismatic Assistant Restaurant Manager to enhance the member experience. This role requires proven hospitality leadership, effective team management, and a commitment to exceptional service standards, with numerous benefits including generous leave and professional growth opportunities.

Benefits

30 days holiday, plus an extra ‘celebrate you day’

One fully paid day for volunteering

Free meal during your shift

Late night taxi allowance

Enhanced pension scheme

Generous 'Refer a Friend' scheme

Team socials

Uniform and dry cleaning provided

Access to Wagestream

24/7 mental health support

Qualifications

• Proven experience as an Assistant Restaurant Manager in the luxury hospitality market.
• Flexibility to work varying shifts, including evenings and weekends.

Responsibilities

• Enhance customer experience by guiding the team to service standards.
• Manage team training and scheduling for shift coverage.
• Oversee inventory needs and ensure compliance with health & safety standards.

Skills

Leadership

Customer Service

Communication

Problem Solving

Job description

Job Description

About us

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.

The Role

We’re seeking a confident and charismatic Assistant Restaurant Manager to join the vibrant front of house team at The Roof Gardens. As a warm and professional presence, you’ll become a familiar face to our members, ensuring their experience is seamless, welcoming, and memorable from beginning to end.

Key Responsibilities:

• Proven experience as an Assistant Restaurant Manager in the luxury hospitality market
• Enhance customer experience by inspiring and guiding the team to adhere to set service standards, providing immediate oversight and direction and real-time solutions where needed
• Assist with daily financial tasks as well as contributing to financial reporting by providing accurate data and observations
• Manage team training and scheduling, ensuring adequate coverage for all shifts
• Be the primary point of contact for member feedback, handling any queries immediately to enhance overall dining experience
• Oversee the day-to-day inventory needs, ensuring stock levels are maintained and orders are placed timely
• Oversee the maintenance and cleanliness of the restaurant, ensuring compliance with health & safety standards, whilst coordinating with cleaning staff and vendors for regular maintenance and urgent repairs
• Flexibility to work varying shifts, including evenings and weekends

Our Benefits:

• 30 days holiday, plus an extra ‘celebrate you day’
• One fully paid day each year for volunteering
• Holidays increasing up to 33 days with each year of continuous service
• A free meal during your shift
• Late night taxi allowance for safe travel
• Enhanced pension scheme with employer contributions
• Generous 'Refer a Friend' scheme
• Team socials to celebrate our successes
• Uniform and dry cleaning provided
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.

If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.