Assistant Restaurant Manager

The Fulham Shore; Ilford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality group in Ilford is looking for a passionate Assistant Manager to lead the team and ensure outstanding service. You will support the Restaurant Manager, inspire and develop your colleagues, and manage busy shifts. Ideal candidates should have management experience and a knack for creating exceptional guest experiences. Enjoy various benefits including free meals and career growth opportunities.

Benefits

Generous share of Tronc

Personalised training programme

Free pizzas and soft drinks on shifts

Ongoing personal growth and development

28 days holiday

Health App

Pension scheme

Annual social events

Staff discounts

Employee referral scheme

Career opportunities across the UK

Qualifications

• Management or Supervisory experience in Hospitality or restaurants.
• Natural leadership with the ability to motivate and inspire a team, even on busy days.
• Strong attention to detail to ensure quality and consistency.

Responsibilities

• Support the Restaurant Manager in leading the restaurant and delivering excellent service.
• Inspire, coach, and develop the team to be their best.
• Manage busy shifts and handle customer feedback.

Skills

Leadership

Team motivation

Attention to detail

Customer service

Job description

Overview

As an Assistant Manager, you'll be the right-hand person to the Restaurant Manager, helping to steer the team and keep things running like clockwork. You'll support the Manager in leading the restaurant, delivering amazing service, and ensuring every pizza that leaves the kitchen is a masterpiece. Inspire, coach, and develop the team to be their best, creating a fun and supportive environment where everyone thrives. Roll up your sleeves and get stuck in - whether it's managing a busy shift, handling customer feedback or making sure everything's running smoothly behind the scenes. Keep an eye on the numbers, from stock levels to staff schedules, ensuring everything balances perfectly. Step up to the plate when the Manager is away, taking charge and keeping the Franco Manca magic alive. We're looking for someone with energy, enthusiasm, and a passion for pizza.

Be a natural leader, with the ability to motivate and inspire your team - even on the busiest days. Love working in a fast-paced environment where no two days are the same. Have a sharp focus on the details, ensuring quality and consistency in everything we do. Bring a positive attitude, a team-first mentality, and a hunger to grow your career with us.

Responsibilities

• Support the Restaurant Manager in leading the restaurant and delivering excellent service.
• Inspire, coach, and develop the team to be their best, creating a positive and productive work environment.
• Manage busy shifts, handle customer feedback, and ensure smooth operations behind the scenes.
• Monitor numbers such as stock levels and staff schedules to maintain balance and efficiency.
• Step up to the plate when the Manager is away, taking charge to maintain Franco Manca standards.

Qualifications

• Management or Supervisory experience in Hospitality or restaurants.
• A knack for creating a brilliant guest experience.
• Natural leadership with the ability to motivate and inspire a team, even on busy days.
• Enjoys working in a fast-paced environment with varied tasks.
• Strong attention to detail to ensure quality and consistency.

Benefits

• A generous share of Tronc
• A personalised training programme to get you up to speed
• Free yummy pizzas and soft drinks on every shift
• Free Sourdough bread to cook at home
• Ongoing personal growth and development with our Franco Academy
• 28 days holiday
• AXA Employee Assistance Programme with Health App
• A pension scheme to set you up for the future
• Annual social events
• Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
• Employee referral scheme - earn from the great people you know
• Opportunities all over the UK to grow your career