Assistant Restaurant Manager

TN United Kingdom; Cardiff; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established industry player is on the lookout for a passionate Assistant Restaurant Manager to join their dynamic team. This role offers a unique opportunity to manage floor operations in a vibrant, high-volume restaurant, ensuring that guests receive exceptional service. With a focus on teamwork and a commitment to food safety, you will play a crucial role in creating memorable dining experiences. Enjoy a supportive work environment that values your contributions and offers numerous perks, including competitive pay, career development opportunities, and generous staff discounts. If you have a flair for hospitality and a love for delivering outstanding service, this is the perfect opportunity for you.

Benefits

Competitive Industry Pay

50% Staff Discount

Career Development and Training

Free Food and Drinks

Extra Holiday Allowance

Birthday Day Off

Access to Retail Discounts

Qualifications

• 2+ years of experience in a similar role.
• Exceptional service skills with a focus on guest satisfaction.

Responsibilities

• Manage floor operations in a fast-paced restaurant environment.
• Ensure efficient service flow and uphold service standards.
• Provide professional and courteous service at all times.

Skills

Customer Service

Team Management

Food Safety Regulations

English Language Skills

Job description

Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a passionate Assistant Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team and become part of something special.

Benefits & rewards:

• Competitive Industry pay (based on salary & tronc)
• Additionally, all managers receive an element of variable tronc.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Restaurant Manager:

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• Ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• Provide friendly, courteous, and professional service at all times.
• Manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

About you:

• You have 2+ years of experience in this position.
• You love to wow guests with exceptional service.
• You have excellent English language skills.
• You are a real team player.
• You are friendly and professional with plenty of charisma and flair.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.