Assistant Restaurant GM: Lead Team, Elevate Guests

KFC; Harlow; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

Cashback via perks program

Wellbeing support

Job summary

KFC is seeking an Assistant Restaurant General Manager in the UK to lead and inspire a team, drive performance and deliver an exceptional guest experience. You’ll own daily operations, safeguard standards, and help create a welcoming place where both guests and crew feel at home.

You will recruit and coach your team, hit KPIs, manage rosters and stock, and ensure smooth service even on busy shifts. We value people who lead by example and communicate with empathy to build a high-performing,

Qualifications

• Experience leading teams in a fast-paced restaurant environment.
• Strong people skills and ability to coach and develop others.
• Ability to manage operations, rosters, stock, and guest experience.

Responsibilities

• Support like a leader. Take ownership of the restaurant — drive performance, hit goals, and keep the vibe alive.
• Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Own your KPIs, support the team, and ensure every shift delivers what’s expected.
• Keep admin tasks in check — rosters, stock, and behind-the-scenes operations.
• Make every guest feel special — turn first-timers into regulars with memorable moments.

Skills

Lead by example

People skills

Operations management

Team leadership

Job description

KFC is seeking an Assistant Restaurant General Manager in the UK to lead and inspire a team, drive performance and deliver an exceptional guest experience. You’ll own daily operations, safeguard standards, and help create a welcoming place where both guests and crew feel at home.

You will recruit and coach your team, hit KPIs, manage rosters and stock, and ensure smooth service even on busy shifts. We value people who lead by example and communicate with empathy to build a high-performing,