Assistant Restaurant GM: Lead Teams, Delight Guests

KFC Sunderland - Thomsen Retail Park; Sunderland; On-site; GBP 26,000 - 32,000; Full time

Job summary

A well-known fast-food chain in Sunderland seeks an Assistant Restaurant General Manager. In this role, you will lead a team, manage daily operations, and create a welcoming atmosphere for both staff and guests. Your responsibilities include training and motivating the team, ensuring smooth operations, and meeting performance targets. Ideal candidates should possess strong leadership qualities and a commitment to customer service. Competitive pay and various benefits offered.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

25% staff discount

Gym discounts

200+ high street perks

Wellbeing support

Qualifications

• You have experience in managing teams and know how to bring out the best in others.
• You understand how to support and build strong teams and handle tough conversations.
• You help ensure smooth and efficient operations.

Responsibilities

• Support the team and assist in the daily operations of the restaurant.
• Train, coach, and motivate the team to exceed standards.
• Own your KPIs and ensure every shift meets performance goals.
• Manage administrative tasks from rosters to stock.
• Create memorable experiences for guests to encourage repeat visits.

Skills

Leadership

Team Building

Operations Management

Customer Service

Job description

A well-known fast-food chain in Sunderland seeks an Assistant Restaurant General Manager. In this role, you will lead a team, manage daily operations, and create a welcoming atmosphere for both staff and guests. Your responsibilities include training and motivating the team, ensuring smooth operations, and meeting performance targets. Ideal candidates should possess strong leadership qualities and a commitment to customer service. Competitive pay and various benefits offered.