Assistant Restaurant General Manager

Kentucky Fried Chicken (KFC); Wales; On-site; GBP 20,000 - 30,000; Full time

Job summary

A popular fast-food restaurant chain is seeking a dynamic Team Leader to oversee daily operations and manage team performance. You will support and motivate your crew, ensuring high standards of service and a welcoming atmosphere for guests. Ideal candidates will have prior management experience and a passion for driving team success. The role offers competitive pay and various benefits including bonuses and discounts.

Benefits

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Qualifications

• Experience in managing teams and driving performance.
• Strong understanding of guest service and team dynamics.
• Ability to manage operations efficiently during peak times.

Responsibilities

• Support and motivate restaurant team members.
• Assist in operational management and meet performance targets.
• Ensure a positive guest experience and manage team dynamics.

Skills

Team leadership

Performance management

Guest experience

Operational efficiency

Job description

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

• Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected.
• Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

What we'd love from you:

• You lead by example. You've helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic.

Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

We do things a little differently here. Some of our restaurants are run by KFC directly (that's our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work - but the heart, the culture, and that finger lickin' feeling? That's the same wherever you join us.

What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate:
• Quarterly BONUS that rewards the hustle
• Extra holiday - more time to recharge
• Life assurance - we've got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here.