Assistant Restaurant General Manager

Kentucky Fried Chicken (KFC); Ellesmere Port; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Free chicken & chips

Staff discount

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in the UK is looking for a hands-on leader to support the team, own the day-to-day operations, and help hit performance goals while ensuring the guest experience feels friendly and memorable.

You will train, coach, and motivate the crew, manage shifts, rosters, and stock, and drive smooth, compliant operations even on busy periods. In return, you’ll enjoy rewards like quarterly bonuses, extra holidays, staff discounts, and wellbeing support.

Qualifications

• Experience leading teams in a fast-paced environment.
• Strong people skills and ability to train and coach others.
• Able to manage operations, guest experience, and compliance.

Responsibilities

• Support as a leader; take ownership of the restaurant and drive performance.
• Train, coach, and motivate the crew to exceed standards.
• Own KPIs; ensure each shift delivers expected results.
• Manage rosters, stock, and admin to keep operations smooth.
• Create guest moments that turn first-timers into regulars.

Skills

Leadership

People skills

Operations

Job description

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

• Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected.
• Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

What we'd love from you:

• You lead by example. You've helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic.

Keeping it real

We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective.

Welcome to KFC. Home of the real ones.

We sell the world's best chicken. We've done it for a long old time - since 1939. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere., We do things a little differently here. Some of our restaurants are run by KFC directly (that's our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work - but the heart, the culture, and that finger lickin' feeling? That's the same wherever you join us.

See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be.

What's in it for you:

• Quarterly BONUS that rewards the hustle
• Extra holiday - more time to rechargeLife assurance - we've got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:

Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to.

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries.