Assistant Rental Manager

Alltruck plc; Stoney Stanton; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading company in the commercial vehicle sector is seeking an Assistant Rental Manager to oversee rental operations. The role involves managing a diverse fleet, ensuring vehicle readiness, and developing a motivated team. The ideal candidate will have experience in vehicle rental management and strong leadership skills, thriving in a fast-paced environment. The position offers a competitive salary and opportunities for professional development.

Benefits

25 days holiday, increasing to 28 with tenure

Life assurance

Qualifications

• Experience in vehicle rental management is advantageous.
• Experience managing a team in a fast-paced environment.

Responsibilities

• Manage logistical aspects of rental operations for commercial vehicles.
• Ensure high vehicle readiness levels through monitoring processes.
• Address customer queries and complaints positively.

Skills

Leadership

Organizational Skills

Communication

Interpersonal Skills

Education

Full UK driving license

Tools

Microsoft Office

Job description

Stoney Stanton, East Midlands, United Kingdom

08.05.2025

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Full Job Description

As an Assistant Rental Manager at Alltruck, you will be responsible for managing all logistical aspects of the rental operation for a large, diverse fleet of commercial vehicles operated by a wide range of business clients. You will work to demonstrate a positive, can-do culture.

Working closely with the Vehicle Movements Coordinator, you will ensure our vehicles are delivered to clients in a "ready to rent" condition, meeting customer expectations every time.

We foster a culture where people can flourish. Therefore, motivating and developing your team is vital. Managing and supporting your team through effective 1:2:1 meetings, appraisals, and daily coaching will be key to your success.

This is a fast-paced environment requiring you to think quickly and influence others effectively.

Your Responsibilities

1. Implement and monitor a robust 'Ready to Rent' and yard check process to ensure high vehicle readiness levels.
2. Ensure all rental agreements have proper vehicle compliance evidence, signed rental agreements, and vehicle check sheets.
3. Proactively negotiate customized solutions for rental requests, understanding customer needs while safeguarding company profitability and resources.
4. Negotiate with suppliers for third-party resources, such as cross-hire vehicles, controlling costs and ensuring timely invoice processing.
5. Assist in yard management to optimize space utilization.
6. Address customer queries and complaints positively and effectively, challenging demands when necessary.
7. Coordinate with the purchasing team to maintain adequate fuel stock and manage fuel orders.
8. Support the Rental Desk Operative in planning scheduled and unscheduled maintenance to keep the fleet compliant.
9. Monitor vehicle downtime, minimizing it by working with workshops, body shops, and third-party suppliers to ensure swift repairs.
10. Collaborate across departments to support fleet disposals and replacements, ensuring fleet availability.
11. Ensure all sundry trading costs are accurately accounted for and reconciled with the Accounts team.
12. Understand how decisions impact the wider Alltruck team, maintaining a big-picture perspective.

Please note: This is a generic role description and may not specify all duties required for the position.

You will need

• Experience working within the commercial vehicle sector.
• Experience in vehicle rental management is advantageous.
• Experience managing a team in a fast-paced environment.
• Proficiency in Microsoft Office.
• Leadership and organizational skills.
• Full UK driving license.
• Knowledge of driving/transport legislation and requirements to support the driving team.

Tosucceed, you will need to

• Excellent verbal and written communication skills.
• Strong interpersonal skills to motivate, coach, and develop others.
• Embrace Alltruck’s ‘can do’ culture, taking responsibility and ownership.
• Attention to detail.
• Proactive attitude and initiative.
• Ability to multitask under pressure.
• Confidence in collaborating and building relationships across departments.
• Considerate approach.
• Passion for career development.

What's in it for you?

Working for an Investors in People Platinum accredited business offers ongoing training, development, a supportive culture, and more:

• A salary of £35,000 - £40,000 depending on experience.
• 25 days holiday, increasing to 28 with tenure, with options to buy or sell holidays.
• Life assurance.

This is a full-time, permanent role.

Working hours are Monday to Friday, 8:00 am to 5:30 pm, including a 60-minute unpaid lunch break (42.5 hours per week).

Participation in Saturday rota systems may be required.