Assistant Quality Assurance Manager - Technology Assurance

NHS Blood and Transplant; Greater London; Hybrid; GBP 46,000 - 53,000; Full time

Job summary

Join an innovative organization dedicated to saving lives through effective IT systems. This role offers a unique blend of IT assurance and medical knowledge, providing a chance to make a significant impact on patient safety and donor experiences. Collaborate with a team of Assistant Quality Managers to ensure the efficient delivery of NHSBT IT systems. You'll engage in problem-solving and continuous improvement, all while developing your professional skills in a supportive environment. Embrace the opportunity to work flexibly and contribute to a vital cause that truly makes a difference in communities across the UK.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Flexible working opportunities

Continuous learning culture

Thrive program for personal development

Qualifications

• Detailed knowledge of NHSBT core software systems and relevant legislation.
• Experience with IT systems and commitment to professional development.

Responsibilities

• Support users with software testing and implementation of IT systems.
• Promote best practices in software testing and governance.

Skills

Knowledge of NHSBT core software systems

Understanding of GMP legislation

Microsoft Office proficiency

Problem-solving skills

Communication skills

Education

Degree in Nursing

Degree in Biomedical Science

Job description

Job Summary

This is an opportunity to build rapport with your direct customers and suppliers to help save and improve lives. It’s great when you know you have been the pivotal conduit in consolidating views and applying effective and efficient controls delivering an IT development that is safe, compliant with regulation and reflects best practice. Great job satisfaction!

This role provides experience in the world of IT systems assurance in addition to the novel application of nursing/medical/scientific knowledge. NHSBT core IT systems are very extensive. This is a great opportunity to build knowledge of what it takes to control IT system changes, in a complex environment, in a manner that keeps patients and donors safe and meets the requirements of the various regulations applicable across the organisation. In this role you would take part in that challenge.

You certainly get opportunities for problem solving and innovative thinking. You can attain a great level of self-esteem - being relied upon for your knowledge, your decision making and delivery.

Main duties of the job

In this role you will be part of a team of Assistant Quality Managers, working with other teams to ensure safe, efficient, and effective delivery of NHSBT IT systems software and hardware through testing and participation in software development, as required to support implementation of national IT systems throughout NHSBT. Your responsibilities will include:

• Supporting a range of users at locations across the country to understand their needs, oversee software testing (including at supplier locations).
• Implement systems that ensure we maintain our services to hospitals and make donation a great experience. This includes listening, watching, sensitively challenging and growing an understanding of the systems interfaces/integration and ensuring changes are safe and compliant.
• Supporting lean methodology, used across NHSBT; in our bid to strive for continuous improvement and to support governance. You will support methods to keep pace with changing IT methodology, technology and performance expectations.
• Providing specialist knowledge of the governance and regulation of NHSBT IT Systems and active support for the development of IT systems.
• Providing communication and understanding of IT Systems software changes at a local level.
• Promoting best practice in software testing.

You will be required to travel throughout the UK and spend some time away from base, which will involve working irregular hours when required, with prior notice.

About You

Experience and Knowledge

• Detailed knowledge of NHSBT core (Pulse/Hematos) software systems.
• Knowledge of relevant legislation and its application in the NHSBT environment, e.g. GMP.
• Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems.

Qualifications and Training

• Degree in Nursing or Biomedical Science or equivalent experience.
• Demonstrate commitment to own Continued Professional Development (CPD).

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too.Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• A starting salary of £46,148 - £52,809 per annum in accordance with AfC.
• 1x full time 12 months Fixed Term / Secondment opportunity to join as a Band 7, and progress with NHSBT.
• Opportunity to work with a national organisation and be based in any of our main centres such as Barnsley, Birmingham, Bristol or Manchester or London.
• NHSBT promotes flexible working opportunities, and this role offers hybrid working.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions.
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on Sunday 5th January 2025

Interviews are anticipated to be held week of 13th January 2025– subject to confirmation.

For informal enquiries please contact Bill Pinfold, Quality Assurance Manager [e-mail].