Assistant Quality Assurance Manager ODT

NHS Blood and Transplant; Greater London; Hybrid; GBP 46,000 - 53,000; Full time

Job summary

Join a forward-thinking organization dedicated to saving and improving lives. In this hybrid role, you will play a crucial part in the Quality Assurance team, ensuring that the NHS Blood and Transplant services meet the highest standards of safety and quality. Your expertise in quality management and auditing will be invaluable as you collaborate with various departments and external organizations to uphold regulatory compliance. This opportunity not only allows you to contribute to a vital mission but also offers a supportive environment for your professional growth. If you're passionate about making a difference and have a background in quality management, this role is perfect for you.

Benefits

27 days annual leave

NHS pension scheme

Flexible working opportunities

Continuous learning culture

Thrive program for personal development

Qualifications

• Extensive experience in a regulated environment like Pharmaceutical Manufacturing.
• Proven experience in quality audit and Quality Management Systems.

Responsibilities

• Support the Quality Assurance Manager in maintaining and developing the Quality Assurance function.
• Produce reports and lead quality review meetings with department managers.

Skills

Quality Management Systems

Quality Audit

Microsoft Office (Word, Excel, PowerPoint)

LEAN Principles

Regulatory Compliance

Education

Master’s Level Qualification

Postgraduate Study/Qualifications

Tools

Microsoft Office

Job description

Job Summary (Hybrid Working)

Whether your background is in pharmaceutical manufacturing or any other medical quality management or auditing field; few organisations offer the impact of NHS Blood and Transplant. You will work with teams the length and breadth of the country to implement ever-improving best practices, ensuring our blood, tissue and organ donations safely save millions of lives.

NHSBT has the vision of ‘saving and improving patients’ lives. This role will support this vision by providing you with the challenge and opportunity to play a key role in the maintenance, development, and continual improvement of the NHSBT Quality Management system thereby ensuring our products and services are safe.

You will be an important member of a small local Quality Assurance team working as part of a wider regional team with opportunities to work with many other operational departments in the organisation.

A background in pharmaceutical or medical quality management would be useful in this exciting role but not essential. It’s important you are also a consummate professional who can build strong relationships and ask the right questions while keeping an objective view of the work.

Main duties of the job

In this role you will support the Quality Assurance Manager (QAM) in the maintenance and development of the Quality Assurance function of the site. Your responsibilities will include:

• Day to day involvement with colleagues of varying levels of seniority in many departments and centres regarding all elements of the Quality system including adverse events, audit non-conformities, change control & validation, concessionary issue and recalls.
• Developing relationships with external organisations including external Regulators and ensuring that any external requirements are incorporated safely into the Quality system.
• Producing reports and leading quality review meetings with department managers as well as facilitating meetings to investigate adverse events to their root cause and identify effective actions to prevent re-occurrence.
• Participating in operational improvement events using LEAN principles and projects or workshops to identify areas for and methods to improve the services we provide.

You will be required to travel throughout the UK and spend some time away from base, which will involve working irregular hours when required, with prior notice.

About You

Experience and Knowledge

• Extensive experience of working in a regulated environment e.g. Pharmaceutical Manufacturing, or equivalent.
• Proven experience of quality audit and use of Quality Management Systems.
• Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems.

Qualifications and Training

• Master’s level qualification. OR Equivalent post graduate study / qualifications and extensive experience of service delivery within a regulated environment.
• Demonstrate commitment to own Continued Professional Development (CPD).

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• A starting salary of £46,148 - £52,809 per annum in accordance with AfC.
• 1x full time 12 months Fixed Term / Secondment opportunity to join as a Band 7, and progress with NHSBT.
• Opportunity to work with a national organisation and be based in any of our main centres such as Barnsley, Birmingham, Bristol or Manchester or London.
• NHSBT promotes flexible working opportunities and this role offers hybrid working.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on Sunday 5th January 2025.

Interviews are anticipated to be held week of 13th January 2025– subject to confirmation.

For informal enquiries please contact Steph Ting, Quality Assurance Manager at [e-mail].