Assistant Quality Assurance Manager

TN United Kingdom; Newcastle upon Tyne; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is looking for an Assistant Quality Assurance Manager to join their team in a hybrid role. This position focuses on maintaining ISO 9001 certification and ensuring compliance across housing and development activities. The ideal candidate will have a keen eye for detail and experience in quality assurance within residential construction. This role offers a supportive environment, flexibility, and opportunities for career growth. If you are passionate about process improvement and quality management, this could be the perfect opportunity for you.

Benefits

Health Cash Plan

Flexible working hours

Career growth opportunities

Qualifications

• Experience in maintaining ISO 9001 quality management systems.
• Strong computer skills and experience in quality assurance roles.

Responsibilities

• Maintain and administer the Document Management System.
• Conduct internal and external audits for ISO 9001.

Skills

ISO 9001 quality management systems

Document management systems

Attention to detail

Influencing skills

Collaboration

Education

Degree in a relevant field

Tools

SharePoint

Power BI

Power Apps

Microsoft Office Suite

Job description

Job Description

Assistant Quality Assurance Manager (Hybrid role) - working from our office at One Strawberry Lane, Newcastle Upon Tyne, and from home.

Permanent, full-time (37.5 hours per week)

Salary: £28,000 to £35,000 per annum (negotiable based on experience) plus benefits including Health Cash Plan.

Role Overview

We are seeking an individual with a keen eye for detail and a passion for process improvement, experienced in document management systems, business change, and conducting audits to maintain high quality standards. The successful candidate will support us in maintaining our ISO 9001 certification across our housing and development activities, ensuring statutory, regulatory, and quality compliance.

Key Responsibilities

1. Maintain and administer our Document Management System, including legal register, compliance, consultation, and lessons learnt trackers.
2. Assist the Quality Assurance Manager in conducting internal and external audits for ISO 9001, preparing reports, action plans, and briefing colleagues on audit outcomes.
3. Monitor performance of our Quality Management System, investigate customer complaints and non-conformance issues.
4. Implement and uphold quality assurance policies, standards, and manuals; provide training to promote a culture of quality and compliance.
5. Support change projects and collaborate with teams across Development, Asset, and other departments, providing insights and recommendations for continuous improvement.

Candidate Requirements

1. Experience in maintaining ISO 9001 quality management systems and understanding of its key requirements.
2. Strong computer skills, including SharePoint, Power BI, Power Apps, and Microsoft Office Suite.
3. Experience in a quality assurance role within residential construction or housing, with knowledge of statutory and regulatory compliance for Registered Social Landlords and new build housing.
4. Degree in a relevant field or equivalent work experience in change management and quality assurance.
5. Attention to detail, influencing skills, and ability to collaborate effectively.

Additional Information

This role offers flexibility with a hybrid working pattern, a comprehensive benefits package, and opportunities for career growth within a supportive team environment. A current driving license and access to a vehicle are desirable but not essential, as mileage will be reimbursed.