Assistant Quality Assurance Manager

Home Group; England; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Join Home Group as an Assistant Quality Assurance Manager and play a vital role in supporting ISO 9001 certifications across housing projects. This full-time hybrid position offers a competitive salary, generous benefits, and the chance to make a difference in customer lives through quality assurance and continuous improvement. If you have a passion for process improvement and experience in quality management within construction, we want to hear from you!

Benefits

34 days leave (including bank holidays)

Health Cash Plan saving up to £1140 per year

Over 800 discounts on shopping, holidays

Opportunities for career growth within the organization

Generous pension scheme with life insurance

Qualifications

• Experience with ISO 9001 quality management systems.
• Strong IT skills, including SharePoint and Power BI.
• Experience in quality assurance within residential construction.

Responsibilities

• Maintain Document Management System and compliance records.
• Conduct internal and external audits for ISO 9001.
• Implement quality assurance policies and provide training.

Skills

Attention to detail

Process improvement

Change management

Compliance knowledge

Collaboration

Education

Degree in a related field

Tools

SharePoint

Power BI

Power Apps

Microsoft Office

Job description

Job Description - Assistant Quality Assurance Manager (251010)

Assistant Quality Assurance Manager

Hybrid role - working from our office at One Strawberry Lane, Newcastle Upon Tyne, and from home

Permanent, full-time (37.5 hpw)

£30,000 to £35,000 per annum (negotiable based on experience) plus benefits including Health Cash Plan

Home, a place where you belong

Do you have a keen eye for detail and a passion for process improvement? Do you have experience with document management systems, business change, and conducting audits to uphold high quality standards? If so, this role is for you! As Assistant Quality Assurance Manager, you will support maintaining our ISO 9001 certification across our housing and development projects, ensuring statutory, regulatory, and quality compliance as we build homes for our customers.

If you enjoy a varied role and want to develop your career while making a difference, read on…

Typical day as Assistant Quality Assurance Manager

• Maintaining our Document Management System, including managing the legal register, compliance records, consultation logs, and lessons learned trackers.
• Supporting the Quality Assurance Manager in conducting internal and external audits for ISO 9001, creating reports, action plans, and sharing audit outcomes with colleagues.
• Monitoring performance across our Quality Management System, investigating customer complaints and non-conformance issues.
• Implementing quality assurance policies, standards, and manuals, and providing training to foster a culture of quality and compliance.
• Supporting change projects and collaborating with teams across development and asset management to drive continuous improvement.

Join us and help improve our customers' lives while working for a top ten Great Place to Work in the UK!

You have

• Experience in maintaining ISO 9001 quality management systems and knowledge of its key requirements.
• Strong IT skills, including SharePoint, Power BI, Power Apps, and Microsoft Office.
• Experience in a quality assurance role within residential construction or housing, with knowledge of statutory and regulatory compliance for Registered Social Landlords and new build housing.
• Degree in a related field or equivalent work experience in change management and quality assurance.
• An eye for detail, influencing skills, and collaborative approach to teamwork.

Our team

Looking for a place where you truly belong? Bring your skills and experience to help us deliver for our customers. Our diverse team supports each other, and we value your uniqueness.

Job details

• Full-time, 37.5 hpw, Monday to Friday.
• Hybrid working: at least two days in the office at One Strawberry Lane, with occasional work at other locations for audits.
• A valid driving license and access to a vehicle are useful but not essential; mileage expenses paid.

A place where you belong

We celebrate diversity and inclusion through networks and support systems, making Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank holidays and a flexible 'me day'), increasing to 39 with options to buy more, plus volunteering days.
• Health Cash Plan saving up to £1140 per year for dental, optical, prescriptions, and therapies.
• Over 800 discounts on shopping, holidays, and days out.
• Opportunities for career growth within the organization.
• Generous pension scheme with life insurance of 3x salary.