Assistant Property Manager (South)

Malmaison Hotels; City Of London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A prominent hotel group is seeking an Assistant Property Manager to oversee operations and maintenance activities across hotels. The ideal candidate will assist with vendor management, budgeting, and ensuring safety regulations are met while promoting sustainability initiatives. Strong organisational and communication skills are essential, along with the ability to travel nationally. Competitive pay and comprehensive benefits are offered.

Benefits

Competitive pay and benefits package

Heavily discounted Staff Room Rates

35% off dining

Healthcare Cash Plans

Cycle to work scheme

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and presentation skills.
• Willingness to travel nationally and eligibility to work in the UK.

Responsibilities

• Assist in day-to-day property operations and safety protocols.
• Support the Property Manager in managing Maintenance Managers.
• Help manage relationships with contractors and suppliers.
• Assist with property inspections for compliance.

Skills

Organisational skills

Communication skills

Attention to detail

Proficiency in MS Office

Understanding of health and safety regulations

Tools

CAFM

Job description

Overview

We are seeking an Assistant Property Manager to support the Property & Development team. This role supports the Property Manager in overseeing the operational and maintenance activities of the hotels, assists with vendor management, safety and regulatory compliance, budgeting and cost control, and promotes sustainable practices. You will provide operational and administrative support, acting as a liaison between internal teams and external stakeholders such as finance, development managers, and contractors, with a focus on maintaining high standards of property performance, safety and guest satisfaction.

Responsibilities

• Assist in the coordination and execution of day-to-day property operations, including maintenance manager support, hotel visits, and safety protocols.
• Support the Property Manager in leading and guiding Maintenance Managers and their teams to ensure smooth operations.
• Help manage relationships with contractors and suppliers, ensuring timely service delivery and adherence to contractual obligations.
• Aid in monitoring property spend, tracking budgets, and identifying opportunities for cost efficiencies under the guidance of the Property Manager and Director.
• Assist with regular property inspections and audits to ensure compliance with health, safety, and building regulations. Support the implementation of safety procedures and follow up on audit actions.
• Support initiatives aimed at energy efficiency, waste management, and other ESG-related activities, assisting with data collection and reporting.
• Coordinate property and maintenance projects, repairs, and renovations, including liaising with contractors and internal teams, and participating in pre-start meetings with clear scope and ways of working.
• Review and maintain records of maintenance activities, inspection reports, and other documentation required for compliance and performance tracking. Provide updates to stakeholders on findings and actions required.
• Travel to properties as needed (national travel).

Qualifications

• Strong organisational skills and attention to detail.
• Familiarity with construction, Hard FM, and project management processes.
• Excellent communication and presentation skills.
• Understanding of health and safety regulations and compliance standards.
• Familiarity with maintenance processes and vendor management.
• Proficiency in MS Office and property management systems such as CAFM and compliance portals.
• Process improvement mindset with a proactive approach to streamlining workflows and automating manual tasks.
• Willingness to travel nationally and eligibility to work in the UK.

Benefits

• Competitive pay and benefits package.
• Heavily discounted Staff Room Rates at partner hotels with rooms available from £65 per night.
• Discounted Friends and Family Room Rate (50% off best available rate).
• 35% off dining in Brasseries and Bistros.
• Fully funded Apprenticeship programmes to support career development.
• High street discounts, experiences, holidays, and more.
• Cycle to work scheme.
• Healthcare Cash Plans (dental, optical, medical, and more).
• Referral schemes up to £1,500.
• Provision of a work uniform.
• Wellness & National Campaign Days Calendar and access to Wagestream for earned-wage access.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• We sponsor The Brain Charity; Employee Assistance Programme – free, confidential advice 24/7.
• Upon probation completion: private medical healthcare, a bonus plan based on KPIs, critical illness cover, and life assurance.
• Company sustainability initiatives, including renewable energy usage, waste reduction, chemical-free cleaning, and paid volunteering days for sustainability work.