Assistant Property Manager (North)

Malmaison Hotels; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known hotel chain in Newcastle upon Tyne seeks an Assistant Property Manager to support hotel operations, manage vendor relationships, and ensure compliance with safety standards. This position offers a dynamic environment with responsibilities involving budget monitoring and sustainable practices. Ideal candidates should have strong organizational skills and previous hospitality experience. Competitive benefits package available.

Benefits

Discounted staff room rates

Healthcare cash plans

Cycle to work scheme

Referral bonuses

Complimentary stays on work anniversaries

Qualifications

• Previous experience in property or maintenance management in hospitality preferred.
• Excellent communication and presentation skills.
• Familiarity with construction and project management processes.

Responsibilities

• Assist in the coordination of day-to-day property operations.
• Support the Property Manager in leading Maintenance Managers.
• Help manage relationships with contractors and suppliers.

Skills

Organizational skills

Communication skills

Attention to detail

Vendor management

Understanding of health and safety regulations

Tools

MS Office

CAFM

Job description

We are seeking a Assistant Property Manager to play a vital role in supporting the Property & Development team. This is an exciting opportunity to join a dynamic environment where you will support the Property Manager in overseeing the operational and maintenance activities of the hotels. This role involves assisting with vendor management, ensuring compliance with safety and regulatory standards, supporting budget and cost efforts, and promoting sustainable practices. In this role, you'll provide essential operational and administrative support, acting as a key liaison between internal teams and external stakeholders such as finance, development managers, and contractors. You will play a vital role in maintaining high standards of property performance, safety and guest satisfacton.

Responsibilities

• Assist in the coordination and execution of day-to-day property operations, including maintenance manager support, hotel visits, and safety protocols.
• Support the Property Manager in leading and guiding Maintenance Managers and their teams to ensure smooth operations.
• Help manage relationships with contractors and suppliers, ensuring timely service delivery and adherence to contractual obligations.
• Aid in monitoring property spend, tracking budgets, and identifying opportunities for cost efficiencies under the guidance of the Property Manager and Director.
• Assist with regular property inspections and audits to ensure compliance with health, safety, and building regulations. Support the implementation of safety procedures. Support, follow up and clear any audit actions found.
• Support initiatives aimed at energy efficiency, waste management, and other ESG-related activities, assisting with data collection and reporting.
• Help coordinate property and maintenance projects, repairs, and renovations, including liaising with contractors and internal teams. For example pre-start meetings including minutes, ensuring everyone is clear on scope and ways of working.
• Review and maintain records of maintenance activities, inspection reports, and other documentation required for compliance and performance tracking. Provide updates to various stakeholders on findings and actions required.

Qualifications

• Previous experience of multiple property or maintenance manager in a hospitality sector is preferred.
• Strong organisational skills and attention to detail.
• Familiarity with construction, Hard FM, and project management processes.
• Excellent communication and presentation skills.
• Understanding of health and safety regulations and compliance standards.
• Familiarity with maintenance processes and vendor management.
• Proficiency in MS Office and property management systems such as CAFM and compliance portals.
• Process improvement mindset, with a proactive approach to streamlining workflows and automating manual tasks.
• You enjoy working as part of a team who all share the same passion.
• National travel will be required, so a willingness to travel is important.
• You must be eligible to work in the UK.

Benefits and additional information

• In addition to competitive rates of pay we offer:
• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500
• A decent uniform that doesn't make you look like you would be an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats and Mental Health Awareness week
• Wagestream access to earned wages
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a sponsor of The Brain Charity
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family
• Private Medical Healthcare, Bonus Plan based on KPI's, Critical Illness cover, Life Assurance (upon probation)
• Our Sustainability Goals: 100% renewable electricity, 70% waste recycling, chemical-free cleaning in bedrooms/public areas, enzyme-based eco-friendly kitchens, and two paid volunteering days per year