Assistant Property Manager

Knight Frank; London; On-site; GBP 80,000 - 100,000; Full time

Job description

Contract Type: Fixed Term Contract

Employment Type: Full-Time

Working Requirements: On Site

Hours: 9:00am to 6:00pm

Salary: Competitive

Division: Residential

Location: 55 Baker Street

Assistant Property Manager

We are looking for a hardworking, efficient, and eager individual to join our Residential Lettings Management as an Assistant Property Manager, providing an exceptional service to our Landlords and Tenants. This is a fantastic opportunity to join a leading team and learn the role of a Property Manager in a fast-paced and growing team.

ABOUT THE ROLE:

We are looking to recruit an Assistant Property Manager to join our Residential Lettings Team based at 55 Baker Street. The Assistant Property Manager will have their own small portfolio but will primarily support the wider team of property managers. This role offers a fantastic opportunity to learn from experienced colleagues while contributing to the management of our property portfolio.

RESPONSIBILITIES:

• Carry out pre-tenancy works for the property portfolio, ensuring properties are in top condition for new tenants.
• Address and resolve any issues identified in check-in reports to ensure tenant satisfaction and property compliance.
• Facilitate property visits, document observations, and take necessary actions based on findings.
• Coordinate and oversee routine and reactive maintenance tasks promptly when required.
• Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate.
• Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM.
• Complete end-of-tenancy procedures on the CRM.
• Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes.
• Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication.
• Allocate and distribute post received by the department.
• Review check-out reports, agree deductions with landlords, and negotiate with tenants.
• Be responsible for TDS claims and update TDS records.
• Update utility providers on who is responsible for payment of utilities at the start and end of tenancy.
• Book check-outs and email the check-out report to relevant parties.

SKILLS & QUALIFICATIONS:

• Self-motivated and able to work independently.
• Willing to participate in team activities and support the wider team.
• Excellent communication skills to foster positive relationships.
• Strong organisational skills to manage multiple tasks, maintain accurate records, and ensure timely completion of responsibilities.
• Eager to learn and adapt in a fast-paced environment.
• Keen attention to detail to ensure accuracy in documentation, compliance with regulations, and high standards of property management.

KEY INFORMATION:

Working hours: Monday – Friday, 9am-6pm

Primary office location: 55 Baker Street, London

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

We are committed to creating an inclusive, diverse and equitable workplace. We welcome applications from all individuals and provide equal opportunities for everyone. We also offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.