Assistant Production Coordinator

ALLSAINTS Retail Limited; City Of London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous wardrobe allowance

Employee discount

25 days holiday

Discounts on food, shopping and health

Job summary

AllSaints is seeking an Assistant Production Coordinator to oversee the product critical path on a day-to-day basis from our East London Studios. You will track tasks, deliverables and issues through to completion while supporting design’s vision and ensuring on-time delivery for DTC channels and wholesale partners.

Based in Shoreditch, you will collaborate with Buying, Merchandising, Technical and Design teams, coordinate sample flow, manage supplier relationships and keep critical path

Qualifications

• Previous proven experience within a production & supply chain is preferable with basic knowledge of product manufacturing and understanding of a critical path (calendar & timeline management)
• Competent user of Excel (V-Look Up and Pivot tables), Word/Pages, Powerpoint/Keynote, Outlook & Google Suite
• Able to communicate effectively with good listening skills
• Proactive and independent thinking ability with demonstrated desire to learn and grow
• Strong ability to prioritise and adhere to deadlines
• Ability to work well under pressure
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three!)
• Strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
• Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward
• Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
• Honest, trusting and charismatic - you live by our brand values
• A protector of our brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
• Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated

Responsibilities

• Along with Production Coordinator you will support the sample process and update sample tracker on Google sheets and Excel
• Work with the Production Coordinator to ensure that collection, creative, press and web samples are received from suppliers and given to the relevant department within critical path guidelines
• Constant dialogue with vendors ensuring clarity on our expectations and deadlines
• Issue weekly reports for on time and late styles
• Check barcodes and swing ticket prices to ensure accuracy.
• Help vendors order barcodes and swing tickets when required and resolve any potential issues.
• Along with Production Coordinator maintain ex-factory dates on One World and ensure delivery schedule is updated and constantly accurate
• Liaise closely with Buying & Merchandising teams to ensure that all reorders are placed promptly and loaded onto One World and key dates added to the delivery schedule
• Work with the Technical and Design teams to ensure everyone is aware of changes to designs or any product issues during the manufacturing process.
• Ensure weekly delivery schedules are updated by suppliers and support meals held with relevant departments to discuss changes and possible solutions
• Ownership of a particular supplier or category will be owned by the Assistant Production Coordinator, this will be discussed and confirmed with the Production Coordinator
• For this area you will hold supplier meetings to develop and maintain strong relationships with the supplier partner. This includes negotiating discounts for late deliveries and chasing credit notes where applicable
• Regular presentations with the department including Trade, supplier performances and any other areas of interest.
• Engage with the Garment Tech team weekly to track and understand the fit-related issues that impact the critical path and support the Production Coordinator where and when needed
• For any suppliers/ categories you manage you will be required to follow up on any orders which have not been handed over on time to the freight forwarder on the agreed shipped date and documentation.
• Check with the Distribution Centre if stock has been received as planned
• Training and supporting new assistants joining our department providing them admin training including POs raising/amendment and sample tracking.
• Support with ad-hoc reporting and projects as and when required.
• General administrative function to keep the department organised and to share information

Skills

Excel proficiency

Communication skills

Prioritisation

Relationship management

Tools

One World

Google Sheets

Google Suite

Excel

Job description

London, England, United Kingdom , Permanent

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

The role

The position of Assistant Production Coordinator is responsible for overseeing and managing the product critical path on a day-to-day basis. You’ll be responsible for tracking tasks, deliverables and issues through to completion and resolution.

This position interfaces with multiple internal functions as well as directly with suppliers, with the clear directive of achieving the highest quality, efficiency and optimized product throughput cost while supporting Design’s product vision and the need to take in product on time for DTC channels and our wholesale partners.

About the team

Based at our East London Studios, this role reports to one of our Production Coordinators.

What you’ll be doing (key responsibilities)

• Along with Production Coordinator you will support the sample process and update sample tracker on Google sheets and Excel
• Work with the Production Coordinator to ensure that collection, creative, press and web samples are received from suppliers and given to the relevant department within critical path guidelines
• Constant dialogue with vendors ensuring clarity on our expectations and deadlines
• Issue weekly reports for on time and late styles
• Check barcodes and swing ticket prices to ensure accuracy.
• Help vendors order barcodes and swing tickets when required and resolve any potential issues.
• Along with Production Coordinator maintain ex-factory dates on One World and ensure delivery schedule is updated and constantly accurate
• Liaise closely with Buying & Merchandising teams to ensure that all reorders are placed promptly and loaded onto One World and key dates added to the delivery schedule
• Work with the Technical and Design teams to ensure everyone is aware of changes to designs or any product issues during the manufacturing process.
• Ensure weekly delivery schedules are updated by suppliers and support meals held with relevant departments to discuss changes and possible solutions
• Ownership of a particular supplier or category will be owned by the Assistant Production Coordinator, this will be discussed and confirmed with the Production Coordinator
• For this area you will hold supplier meetings to develop and maintain strong relationships with the supplier partner. This includes negotiating discounts for late deliveries and chasing credit notes where applicable
• Regular presentations with the department including Trade, supplier performances and any other areas of interest.
• Engage with the Garment Tech team weekly to track and understand the fit-related issues that impact the critical path and support the Production Coordinator where and when needed
• For any suppliers/ categories you manage you will be required to follow up on any orders which have not been handed over on time to the freight forwarder on the agreed shipped date and documentation.
• Check with the Distribution Centre if stock has been received as planned
• Training and supporting new assistants joining our department providing them admin training including POs raising/amendment and sample tracking.
• Support with ad-hoc reporting and projects as and when required.
• General administrative function to keep the department organised and to share information

WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)

• Previous proven experience within a production & supply chain is preferable with basic knowledge of product manufacturing and understanding of a critical path (calendar & timeline management)
• Competent user of Excel (V-Look Up and Pivot tables), Word/Pages, Powerpoint/Keynote, Outlook & Google Suite
• Able to communicate effectively with good listening skills
• Proactive and independent thinking ability with demonstrated desire to learn and grow
• Strong ability to prioritise and adhere to deadlines
• Ability to work well under pressure
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three!)
• You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
• Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to
• Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
• Honest, trusting and charismatic - you live by our brand values
• A protector of our brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
• Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated

About the location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

What we stand for

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• We are a disability committed certified employer
• Employee discount for you to spend with family and friends
• 25 days holiday increasing to 28 days after 2 years continuous service
• Bank holidays, birthdays and volunteering days off
• Access to dental cash plan & free virtual GP appointments through Aviva
• UNUM employee assistance helpline
• Life assurance cover
• Access to discounted gym membership and corporate discounts
• Hybrid working in our historic East London studios, working hours are 9-5.30pm
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause)
• Health days for you to use either for physical or mental wellness
• Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.