Assistant Payroll Manager

JGA Recruitment Group | B Corp™; Aberdeen City; Hybrid; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Excellent Benefits

Job summary

JGA Recruitment Group Ltd is seeking an Assistant Payroll Manager to join a leading professional services organisation in the Aberdeen area. The role focuses on senior payroll leadership, ensuring end-to-end UK payroll accuracy, and delivering high-quality client service with STAR payroll expertise.

The position is permanent and full-time with a 2/3 office hybrid pattern, typically based in Aberdeen. You will lead a payroll team, manage complex client requirements, and drive process improvements

Qualifications

• Senior payroll or leadership experience.
• Knowledge of UK payroll legislation and end-to-end processing.
• Experience with STAR payroll software is essential.

Responsibilities

• Manage and support day-to-day operations of the payroll team.
• Process and oversee a portfolio of payrolls, including complex client requirements.
• Delegate and review work, providing clear direction and feedback to team members.
• Act as a technical escalation point for complex payroll queries.
• Maintain up-to-date knowledge of payroll legislation and reflect changes in processes.
• Identify, develop and deliver technical and procedural training for the team.
• Lead payroll-related projects and specialist initiatives.
• Maintain client process documentation and governance standards.
• Collaborate with payroll software providers to resolve system issues.
• Build strong relationships with clients and stakeholders.

Skills

Senior payroll

Leadership

UK payroll knowledge

Stakeholder management

Communication

Client relationship

Payroll process knowledge

Project coordination

Tools

STAR payroll

Job description

Salary: Up to £40,000 + Excellent Benefits

Working Pattern: 2/3 days office, the rest from home

Type: Permanent & Full Time

We are recruiting for aAssistant Payroll Manager to join a leading professional services organisation. This is an excellent opportunity for someone with strong technical payroll knowledge, leadership experience and a passion for delivering an exceptional service to clients.

Key Responsibilities:

• Manage and support the day-to-day operations of the payroll team, ensuring all deadlines and service standards are met.
• Process and oversee a portfolio of payrolls, including more complex client requirements.
• Delegate and review work, providing clear direction, constructive feedback and ongoing support to team members.
• Act as a technical point of escalation for complex payroll queries and challenges.
• Maintain up-to-date knowledge of payroll legislation and ensure changes are reflected in processes and procedures.
• Identify, develop and deliver technical and procedural training for the team.
• Support and lead payroll-related projects and specialist technical initiatives.
• Maintain accurate client process documentation and ensure high standards of process governance.
• Work closely with payroll software providers to resolve system issues and support process improvements.
• Build and maintain strong relationships with clients, colleagues and external stakeholders.

About You:

• Previous experience in a senior payroll or leadership position.
• Experience working in a bureau and knowledge of STAR (Essential).
• Strong end-to-end UK payroll knowledge and experience managing complex payroll requirements.
• Experience leading and supporting payroll team.
• Excellent knowledge of payroll legislation and a commitment to keeping up to date with technical changes.
• Strong client relationship and stakeholder management skills.
• Experience working across multiple payrolls and managing competing deadlines.
• Strong commercial awareness and the ability to manage client expectations effectively.
• Excellent communication, organisational and problem-solving skills.

If you're an experienced Payroll professional with STAR Payroll experience looking for your next opportunity, we'd love to hear from you.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting your privacy. We only process your personal data for recruitment purposes in accordance with our Privacy Policy. By applying for this role, you consent to us processing your personal information for recruitment purposes only.