Assistant Patient Pathway Administrator - Centralised Recruitment

Integrated Care System; Oxford; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading NHS Trust in Oxford is seeking an Assistant Patient Pathway Administrator to provide essential administrative support within the Ophthalmology team. This full-time role requires strong organizational and communication skills, along with the ability to manage patient pathways efficiently. Ideal candidates should have good educational qualifications and administration experience. The salary range is £24,071 to £25,674 per annum, and the position is on-site.

Qualifications

• Good Basic educational qualifications and administration experience.
• Strong communication and interpersonal skills.
• Ability to manage workload and meet tight deadlines.

Responsibilities

• Manage patient pathways efficiently.
• Liaise with staff and colleagues across departments.
• Support the continuous development of the Ophthalmology service.

Skills

Organisational skills

Communication skills

Administration experience

Ability to work under pressure

Education

5 or more GCSE's including English and Maths Grade C or above

Job description

Go back Oxford University Hospitals NHS Foundation Trust

Assistant Patient Pathway Administrator - Centralised Recruitment

The closing date is 28 July 2025

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 3 role across the organisation:

• Assistant Patient Pathway Administrator - 37.5 hours, John Radcliffe Hospital

When applying please:

• Include as much detail as possible in the application inc. qualifications, roles and responsibilities
• Include a supporting statement and showcase your skills and experience
• Specify if you have a strong desire to work in a certain department or role type
• Let us know if you want full time or part time work

Please note, this vacancy may close early if there are sufficient applications.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Job responsibilities

We are seeking to appoint a full time assistant patient pathway administrator to join our friendly team within Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.

This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patients pathway in a timely and efficient manner.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

Person Specification

Education & Experience

• Good Basic educational qualifications (5 or more GCSE's including English and Maths Grade c or above) or equivalent qualifications
• Administration Experience

Interpersonal Skills / Communication Skills

• Good level of communication and interpersonal skills.
• Organised, logical and flexible approach towards the role.

Specific Aptitude and Abilities

• Reliable and organized paying attention to detail
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Oxford University Hospitals NHS Foundation Trust

£24,071 to £25,674 a yearper annum/pro rata