Assistant Passenger Transport Planner

Service Care Solutions; Worthing; Hybrid; Full time

Job summary

Un conseil du comté recherche un Assistant Passenger Transport Planner motivé pour rejoindre son équipe de planification des transports basée à Chichester. Ce rôle hybride vous permettra de concevoir des solutions de transport pour des besoins communautaires variés. Les compétences en communication et en résolution de problèmes sont essentielles pour réussir dans ce poste dynamique, qui offre également une formation sur des outils spécialisés.

Qualifications

• Compétences en résolution de problèmes.
• Capacité à apprendre rapidement des outils techniques.
• Engagement envers le service client.

Responsibilities

• Planifier et gérer des transports pour des services publics.
• Collaborer avec l'équipe pour fournir des solutions de qualité.
• Utiliser des outils de planification pour coordonner les itinéraires.

Skills

Problem-solving

Communication

Customer service

Tools

Planning software

Job description

Assistant Passenger Transport Planner

Location: Chichester (Hybrid)

Contract: Initial 3-Month Temporary Assignment

Hours: Full-Time (Office Hours)

Pay Rate: £18 per hour (Umbrella) (£14 PAYE per hour)

About the Role: West Sussex County Council is seeking a motivated and adaptable Assistant Passenger Transport Planner to join their transport planning team based in Chichester. This hybrid role (minimum 2 days in office per week, including Tuesdays) offers a dynamic and rewarding opportunity to help shape and deliver effective transport services across the county.

Passenger transport planning is a fast-paced and varied area. You’ll be helping design and coordinate transport solutions that support a wide range of community needs — from children with Special Educational Needs and Disabilities (SEND) to mainstream school pupils in remote areas, and adults requiring transport assistance.

Key Responsibilities:

1. Plan and manage transport arrangements for public, school, or adult social care services
2. Respond to time-sensitive technical queries from residents, service users, and transport providers
3. Collaborate with the Senior Planner and wider team to deliver high-quality, customer-focused solutions
4. Utilise specialist planning software (training provided) to coordinate efficient transport routes
5. Support continuous improvement of service delivery and maintain accurate records
6. Conduct visits to depots and occasionally travel across West Sussex (PPE provided where required)
7. Assist with occasional out-of-hours needs (evenings/weekends)

Working Arrangement:

Hybrid working: 2 days per week in the Chichester office (Tuesdays mandatory). Remaining days can be worked remotely during standard office hours. Must be able to travel across the county for depot visits and operational needs.

Requirements:

• Excellent problem-solving skills and ability to thrive in a fast-paced environment
• Strong communication skills, with a regular requirement to interact in English with the public
• Willingness to travel across the county and work flexible hours if needed
• Ability to learn and apply technical planning tools and processes quickly
• Commitment to customer service and attention to detail
• Prior experience in transport planning or logistics is advantageous but not essential — training will be provided.

To Apply: If you're organised, solution-focused, and looking to gain experience in a vital public service area, apply now to join a supportive team helping people across West Sussex get where they need to go.

Job Info:

• Job Title: Assistant Passenger Transport Planner
• Company: Service Care Solutions
• Location: Worthing, West Sussex
• Posted: Jul 1st 2025
• Closes: Aug 1st 2025
• Sector: Administration
• Contract: Contract
• Hours: Full Time

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