Assistant Outlets Manager

Hyatt; London; On-site; GBP 34,000 - 40,000; Full time

Job summary

Join a leading hotel brand as an Assistant Outlets Manager in London, where you will oversee the operations of vibrant Food & Beverage outlets. This role requires a passionate leader with experience in luxury hospitality and a dedication to exceptional guest satisfaction. Enjoy benefits like complimentary nights and discounts across Hyatt hotels.

Benefits

12 complimentary nights a year across Hyatt Hotels

Discounted hotel stays for family and friends

Free meals on duty

50% discount on food and beverages

Uniform provided and laundered complimentary

Headspace membership

Continuous learning and development opportunities

Qualifications

• Proven experience in luxury food and beverage operations.
• Strong leadership and management skills.
• Excellent knowledge of food and beverage trends.

Responsibilities

• Manage operations of multiple Food & Beverage outlets.
• Develop strategies to maximise revenue and profitability.
• Champion guest satisfaction initiatives.

Skills

Leadership

Food and Beverage Knowledge

Guest Satisfaction

Education

Experience in Luxury Food and Beverage Operations

Job description

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Salary: £34,650 + Service Charge (Up to £600 per month)

Duties and responsibilities related to the Assistant Outlets Manager role:

• Assist with managing the operations of multiple Food & Beverage outlets, ensuring the highest standards of service, quality, and presentation.
• Assist the Managers to develop innovative strategies aimed at maximising revenue and profitability.
• Support with recruitment to attract top talent, utilising innovative methods to ensure the team comprises skilled professionals dedicated to excellence.
• Champion guest satisfaction initiatives, delivering exceptional service through effective training and development of the team.
• Encourage creativity and innovation within the department, experimenting with new concepts and approaches to enhance the dining experience.
• Demonstrate passion for food and beverage, actively engaging with the team and sharing knowledge to inspire excellence.
  
  

About You

Proven experience in luxury food and beverage operations, with strong leadership and management skills, and the ability to motivate and inspire a team. You will have excellent knowledge of food and beverage trends, industry best practices, and regulatory requirements.

Just some of the benefits you will enjoy as Assistant Outlets Manager

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  
  

About Great Scotland Yard Hotel – The Unbound Collection

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this Assistant Outlets Manager role and start your journey with Hyatt Hotels!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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