Assistant Nights Manager

De Vere Ltd.; Mortimer; On-site; GBP 29,000; Full time

Job summary

De Vere Wokefield Estate is seeking an Assistant Night Manager to ensure smooth hotel operations during the night shift. This role involves overseeing guest safety, completing night audits, and maintaining high service standards. The position offers a competitive salary of £28,119 and excellent benefits including free meals and leisure facilities access.

Benefits

Free meals on duty

Complimentary use of Leisure Club facilities

Paid day off for your birthday

Annual complimentary 2-night stay with dinner

Discounted overnight stays at De Vere properties

28 days holiday (increasing to 33)

Access to Apprenticeship programmes

Employee Assistance Programme

Monthly colleague recognition programme

Subsidised travel options

Qualifications

• Experience working during night hours.
• Background in hospitality or guest-focused service.
• Ability to handle guest health & safety.

Responsibilities

• Oversee nightly hotel operations ensuring guest safety.
• Complete night audits and check guests in/out.
• Handle any overnight issues or complaints.

Skills

Hospitality experience

Guest-focused service

Communication

Job description

De Vere Wokefield Estateset in 250 acres of rural Berkshire parkland is home to a historic Mansion House filled with traditional features and the contemporary Wokefield Place that offers state of the art facilities. It has 376 bedrooms and suites, 39 meeting rooms with large event space and a high tech dedicated conference building, an 18-hole PGA approved championship golf course and leisure club. Benedict's Bar, The 1560 Restaurant, The View Restaurant and our Summerhouse are some of our amazing food and beverage options at Wokefield Estate: there really is something for everyone.

Your commute: just outside Reading, we're 10 minutes from J11 of the M4, with fast and direct trains from London Paddington to Reading Train station.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Assistant Nights Manager

Do you have what it takes to ensure De Vere Wokefield Estate runs smoothly during the night shift?

De Vere Wokefield Estate in Mortimer are recruiting for an Assistant Night Manager to join the team. This role is pivotal in overseeing the nightly hotel operation runs smoothly, ensuring the safety and comfort of our guests, and maintaining our high standards of service.

In return this role offers £28,119 per annum plus excellent benefits including free use of leisure facilities, meals on duty, an annual complimentary 2 night stay with dinner at a De Vere Hotel plus additional stays for only £50 and a paid day off your birthday in addition to your holidays.

As the Assistant Night manager you will look after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will complete the night audit, check guests in and out of the hotel as required, complete hotel walkarounds throughout the night ensuring security and safety, and deal with any issues or complaints occurring overnight.

You will be on duty with at least one other member of the nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place.

Would this role suit you?

• Do you have experience of working during night hours and would this suit your lifestyle?
• Do you have hospitality experience or experience in a guest focused service role?
• Do you enjoy talking to people and delivering high standards of service?
• Would you feel confident working at night in a large Hotel with one other colleague and taking responsibility for our guests health & safety?

If the answer to these questions is yes, then we would welcome you to apply!

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Assistant Nights Manager.

• £28,119 per year
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Subsidised travel options to support your journey to or from work
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.