Assistant Night Manager

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Night Manager who is passionate about hospitality and committed to delivering exceptional guest experiences. This role offers the opportunity to work in a dynamic environment where your dedication to brand standards and guest satisfaction will shine. With excellent training and development opportunities, as well as generous benefits including paid holidays and discounted hotel rates, this position is perfect for someone eager to grow within the hospitality sector. Join a team that values excellence and fosters a supportive atmosphere for both staff and guests.

Benefits

28 days paid holiday

Discounted hotel room rates

Training and development opportunities

Qualifications

• Experience in hotel settings is beneficial but not essential.
• Commitment to exceeding guest expectations is crucial.

Responsibilities

• Assist in managing night operations and ensuring guest satisfaction.
• Maintain brand standards and handle difficult situations calmly.

Skills

Hospitality Passion

Calmness Under Pressure

Brand Standards Awareness

Job description

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Qualifications and Attributes:

1. Previous experience working nights in a hotel would be beneficial but not essential.
2. You should be obsessed with brand standards and have a genuine passion for hospitality.
3. You must have the ability to remain calm during difficult situations.
4. You should be committed to exceeding guest expectations and caring about guest experience.

Benefits:

Our Assistant Night Manager receives excellent company benefits, including:

1. 28 days paid holiday, with an additional 5 days after 5 years of service.
2. Discounted hotel room rates across our hotels for you, friends, and family.
3. Fantastic training and development opportunities.