Assistant Night Manager

Melia Hotels International; North East; On-site; GBP 27,000; Full time

Job summary

Join Melia Hotels as an Assistant Night Manager in Newcastle upon Tyne, where you will oversee operations during night hours, ensuring guest satisfaction and safety. Enjoy a range of benefits including holidays, pension plans, and career progression opportunities in a family-oriented environment.

Benefits

29 days holiday including public holidays

Contributory pension scheme

Health cover discounts

Travel & food discounts

Career development programs

Employee discounts on dental care

Qualifications

• Minimum experience as a supervisor or team leader in a similar role.
• 1-2 years experience with Opera PMS.

Responsibilities

• Ensure the overall smooth running of the department during night hours.
• Conduct walk-arounds for safety and security.
• Train and develop the reception team.

Skills

Customer Service

Leadership

Problem Solving

Tools

Opera PMS

Job description

Social network you want to login/join with:

Assistant Night Manager, Newcastle upon Tyne

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Client:

Melia Hotels International

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0e22a81b890d

Job Views:

6

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

Assistant Night Manager (Newcastle)

** Salary package: £ 26689.74 // Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**

Job Summary:The Assistant Night Manager will ensure an overall smooth running of the department during night hours, looking after the complete satisfaction, safety, and security. You will be responsible for conducting walk-arounds of the hotel with an eye for safety and security and complete any additional tasks as set by the Front of House Management Team

Duties and responsibilities:

• Ensure the night audit is completed with accuracy
• Proactively identify and manage noise issues to prevent complaints
• Maintain cleanliness and guest experience during night hours of duty
• Ensure the health, safety, and security of the hotel during night hours
• Resolve complaints to a high satisfaction level
• Train and develop the reception team

What are we looking for?

• Experience in a similar role, at a minimum as supervisor or team leader
• Opera PMS experience 1-2 years
• Basic numeric skills, as you will be responsible for cash and card reconciliations

Join our Company! Your Benefits include:

· Holidays: 29 days’ holiday including 8 public holidays (pro-rata)

· Contributory pension scheme

· Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)

· Discounted dental and health cover with HSF

· Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)

· Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

· Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

· High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK

Because belonging to the great Meliá family is being VIP

You will enjoyMy MeliáRewardswhich is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy theMy MeliáBenefitsprogramme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you.

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.