Assistant Night Manager

Beaverbrook Town House; London; On-site; GBP 31,000 - 36,000; Full time

Job summary

A leading London hotel seeks an Assistant Night Manager to ensure operations run smoothly during night hours, delivering exceptional guest experiences. This role includes administrative duties and guest interaction, ideal for a passionate individual with luxury hotel experience. Competitive salary and numerous perks, including development opportunities, await.

Benefits

Discounts on retail, gym memberships, cinema tickets

Wide range of recognised qualifications and development opportunities

Discounted rates on Food & Beverage

28 days annual leave, rising by 1 day each year for 5 years

Pension

Life Insurance

Sick Pay

Long Service Awards

Cycle to work scheme

Earn up to £600 for recommend a friend scheme

Qualifications

• Proven experience working nights within a luxury hotel.
• Experience with Opera Cloud and Symphony desirable.

Responsibilities

• Act as a first point of contact for the hotel, handling all requests or disturbances.
• Provide a limited food and drink service to residents, after restaurant hours.
• Complete administrational duties including the end of day reports and night audit.

Skills

Attention to detail

Customer service

Communication

Time management

Job description

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Beaverbrook Town House is
Beaverbrook’s outpost in London. With 14 luxury suites all styled and named
after celebrated and much-loved London theatres, a 45-cover contemporary Tapasu
restaurant, 40-cover bar, meeting room and outside courtyard area.



We continue the Beaverbrook ethos of welcoming guests into ‘our home’, escaping
into a place of familiarity, fun and fabulous food. If we don’t know you by
name, we make sure it’s the last time; if we don’t know your favourite drink,
we find out and we remember.



As our Assistant Night Manager, you will be responsible in managing all operations,
within the hotel out of hours. Delivering the ‘Beaverbrook Experience’ by creating
a home away from home, for our guests, with absolute dedication to their every
need.

What you’ll be doing:

• Act
  as a first point of contact for the hotel, handling all requests or
  disturbances.
• Provide
  a limited food and drink service to residents, after restaurant hours.
• Complete
  administrational duties including; the end of day reports and night audit.
• Take
  every opportunity to get to know and understand our guests and members, keeping
  their profiles up to date on Opera.

Who you are:

• Charming,
  passionate and enthusiastic, taking pride in all that you do.
• Proven
  experience working nights within a luxury hotel.
• Immaculately
  well groomed and presented.
• Inspiring,
  with razor sharp attention to detail.
• Experience
  with Opera Cloud and Symphony desirable.

Salary: Up to £31,000 per annum plus
tronc

Shift Pattern:

• The
  working days for this position will consist of 5 days on one week, with 2 days
  on the following week.
• The
  ideal candidate will be flexible in working weekends and bank holidays where
  required.
• The
  shift times for this position will consist of 20:00-08:00.

In addition to a competitive
reward, we are committed to investing heavily in your development and helping
you grow a long-term career with Beaverbrook.

As a member of our team, you can
expect to receive:

• Discounts on retail, gym memberships,
  cinema tickets and many more with Hospitality Rewards App
• Wide range of recognised qualifications
  and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank
  Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn up to £600 for recommend a friend
  scheme