Assistant Network Manager

Career Cross Limited; Slough; On-site; GBP 33,000 - 36,000; Full time

Job summary

A leading educational institution in Slough is seeking an Assistant Network Manager to provide IT support and manage network systems. The ideal candidate will demonstrate a solid understanding of Active Directory and possess industry-level qualifications in IT. This role comes with competitive compensation of £33k - £36k plus excellent benefits.

Benefits

Excellent benefits

Qualifications

• Solid understanding of wired and wireless networks and devices.
• Ability to communicate technical information effectively at an appropriate level.
• Completely aware of policies and procedures relating to data protection.

Responsibilities

• Provide Specialist IT support to maintain high quality learning facilities.
• Assist and deputise for the Network Manager as required.
• Manage and implement agreed work programmes under the guidance of Senior Staff.

Skills

Technical troubleshooting and problem management skills

Impeccable attention to detail

Ability to work independently and as part of a team

Interpersonal skills to assist non-technical users

Education

Industry qualifications (Microsoft, Cisco, Aruba, Apple)

Tools

Active Directory

Microsoft 365

Job description

Assistant Network Manager – Slough - £33k - £36k + excellent benefits

Our client is a well-established school based in Slough; due to continued growth and expansion they are looking to recruit an Assistant Network Manager.

Key tasks and Responsibilities:

• Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains high quality learning facilities.
• Assist the Network Manager or Trust Network Manager in the successful operation of the site
• Deputise for the Network Manager as and when required
• Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
• Manage and implement agreed work programmes/practices under the guidance of Senior Staff.
• Monitor and manage stock, cataloguing resources and undertaking audits as required.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
• To be aware of the site’s responsibilities under the Data Protection Act and GDPR for the security, accuracy and relevance of personal data.
• Set up and check hardware and software for normal operation.
• Build and configure networked PCs, this could be a standalone setup or via image deployment.
• Perform maintenance on user accounts, site servers, and cloud platforms.
• Solid understanding of Active Directory, Azure AD, Microsoft 365 administration
• Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs.
• Update asset lists or equivalent records for hardware and software on site.
• Follow processes and tasks described in sites disaster recovery and maintenance plans.
• Follow instructions to test site backup and malware protection procedures.

Qualifications and skills:

• Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred.
• Solid understanding of wired and wireless networks and devices
• Ability to work independently and as part of a team under pressure
• Impeccable attention to detail and commitment to quality
• Technical troubleshooting and problem management skills
• Interpersonal skills sufficient to assist non-technical users of IT

Keywords – assistant network manager, Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD, Microsoft 365, cloud platform, cloud, servers, IT Support, Network support, IT, Microsoft, Cisco, Aruba, Apple, Slough