Assistant Meetings and Events Manager - The Municipal Hotel & Spa MGallery

Rbh Hospitality Management; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality management group in Liverpool is seeking an experienced Assistant Meetings and Events Manager. You will oversee the coordination of varied events and act as the primary client contact, ensuring high standards and satisfaction. The ideal candidate has a strong background in luxury event management, demonstrates excellent organizational and leadership skills, and is committed to delivering memorable experiences. A range of benefits is available, including discounts on accommodations and wellness programs.

Benefits

Preferential hotel rates

Additional holiday on birthday

Discounts on food and spa

Pension scheme

Qualifications

• Proven experience as an Events Manager in a luxury hotel or venue.
• Strong knowledge of wedding planning and conference logistics.
• Calm and proactive problem-solver with excellent communication skills.

Responsibilities

• Lead the coordination and execution of a wide variety of events.
• Act as the main point of contact for clients, ensuring excellence.
• Manage and mentor the events team for consistent high performance.

Skills

Event coordination

Client management

Problem-solving

Organizational skills

Leadership presence

Interpersonal communication

Tools

Event-management systems

Microsoft Office

Job description

Assistant Meetings and Events Manager - The Municipal Hotel & Spa MGallery

Responsibilities

• Lead the coordination and execution of a wide variety of events including VIP events, weddings, large social gatherings, corporate meetings and small conferences.
• Be the main point of contact for clients from initial enquiry through to post‑event follow‑up, ensuring all requirements are delivered with excellence.
• Command a room – confidently manage live events, ensuring flawless service and handling any issues with poise and professionalism.
• Maintain and uphold MGallery brand standards in every aspect of event delivery.
• Collaborate with the Sales, Food & Beverage, Kitchen, Front Office and Spa teams to ensure a seamless guest journey.
• Manage and mentor the events team to ensure consistent high performance.
• Monitor event feedback and continuously improve processes and guest satisfaction.
• Support the wider Food & Beverage department during quieter event periods – demonstrating flexibility and a true team‑player attitude.

Qualifications

• Proven experience as a Events Manager / experienced Events Leader in a luxury hotel or venue, preferably 4 or 5 standard.
• Strong knowledge of wedding planning, VIP protocol, and conference logistics.
• Exceptional organisational and time‑management skills – able to handle multiple events simultaneously.
• Natural leadership presence with the ability to take charge and inspire confidence in clients and team alike.
• A calm and proactive problem‑solver with excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends and holidays as needed.
• Strong administrative skills and confidence with event‑management systems and Microsoft Office.
• Passionate about luxury hospitality and creating memorable guest experiences within the field of Meetings and Events.

Benefits & Additional Information

An exciting opportunity has arisen at The Municipal Hotel & Spa MGallery Liverpool to join our family as Assistant Meetings and Events Manager. We are a member of the Accor and RBH groups and offer a comprehensive benefits programme including:

• Accor Heartists programme, including preferential rates in hotels and exclusive discounts.
• RBH benefits such as additional holiday on birthday, pension scheme.
• Discounts on food, spa, parking and social events.

The Municipal Hotel & Spa MGallery is a luxury 4‑star property, part of the RBH group, and we celebrate diversity, health & wellbeing, sustainability and individuality.