Assistant Medical Secretary | York and Scarborough Teaching Hospitals NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in York is seeking two Assistant Medical Secretaries for 37.5 hours per week. The role requires excellent administration and secretarial skills, audio-typing experience, and a good understanding of customer relations. Responsibilities include typing clinical letters, answering inquiries, and supporting Consultant Teams. This position offers a range of benefits including NHS Pension, generous holiday entitlement, and development opportunities.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33

Generous relocation package

Employee Assistance Programme

NHS Car Lease scheme

Discounts from various providers

Qualifications

• Excellent administration and secretarial skills are required.
• Audio-typing experience or qualifications are essential.
• Good understanding of customer relations is necessary.

Responsibilities

• Provide support to Medical Secretaries and Consultant Teams.
• Type clinical and administrative letters.
• Answer telephone inquiries and address patient queries.

Skills

Administration skills

Secretarial skills

Audio-typing

Customer relations

Organizational skills

Time management

Job description

We are recruiting for two Assistant Medical Secretaries to join our Secretarial Team for 37.5 hours per week within the Respiratory department, based at York Teaching Hospital. You will provide support to the Medical Secretaries and their Consultant Teams.

Excellent administration/secretarial skills and audio-typing experience/qualifications are required, as well as a good understanding of customer relations. You will be required to deal with queries from patients, Consultants, and GPs.

You will be responsible for typing clinical and administrative letters, answering telephone enquiries, and dealing with patient queries, as well as covering the Medical Secretaries during periods of absence.

The successful candidates will need good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively. They will also be required to work unsupervised and communicate regularly with Consultant Surgeons and wider team members.

Our benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard-to-fill positions where relocation is an expectation to undertake the role fully. For discussions, please contact the recruiting department/manager.
• A variety of paid and unpaid leave options for emergency and planned leave
• Confidential advice and support on personal, work, family, and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from various providers

For more information on our benefits, please visit the Trust's Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note, if a high number of applications are received, this advert may close early. We advise submitting your application promptly.

Working for the Trust

We are guided by values co-developed with staff: we are kind; we are open; and we pursue excellence. Our values support our ambition to develop a diverse workforce representative of our communities. We welcome applications from everyone, working with our Staff Networks—including Race Equality, LGBTQ+, Disability, and Carers Networks—to increase applications from diverse backgrounds. If needed, we can assist to make the application process more accessible; contact [e-mail].

We consider requests for flexible working from the start of employment. Please discuss any requirements with the recruiting manager.

Armed Forces Friendly Employer

We hold the Gold Award from the Defence Employer Recognition Scheme, supporting Britain’s Reservists and Employers, and are committed to supporting Defence personnel, including during employment applications.

This advert closes on Sunday 20 Jul 2025.