Assistant Medical Secretary - Scunthorpe | Northern Lincolnshire & Goole NHS Foundation Trust

Northern Lincolnshire and Goole NHS Trust; Scunthorpe; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prominent NHS Trust in Scunthorpe is seeking an Assistant Medical Secretary to manage referral processes, book appointments, and provide administrative support. The role promotes flexible working opportunities and is part of a diverse and inclusive workforce committed to excellent patient care. This position also emphasizes the importance of well-being and equality in the workplace.

Responsibilities

• Managing referrals
• Booking appointments
• Handling telephone queries
• Overseeing clinic utilization
• Providing general administrative support

Job description

Overview

Assistant Medical Secretaries are responsible for the day-to-day management of the referral and treatment administrative processes and are responsible to the Assistant Service Manager with regards to compliance of all aspects of the Referral to Treatment Access Policy (RTT).

Responsibilities

• Managing referrals
• Booking Appointments
• Telephone Queries
• Overseeing full utilisation of clinics
• General Administration support to the wider team

About The Humber Health Partnership

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

Values and flexible working

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

We are committed to offering flexible working opportunities to address health and wellbeing and work-life balance for our employees. Flexible working is part of a wider commitment to improve the quality and experience of working life and a key contributor for recruitment and retention of our employees. We support open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we\'ll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

Equality and well-being

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Application and data

To learn more about The Humber Health Partnership and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

This advert closes on Wednesday 8 Oct 2025