Assistant Marine Underwriter

Arthur; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global insurer in Birmingham is seeking an Assistant Marine Underwriter to manage straightforward cases, make effective underwriting decisions, and foster strong relationships with intermediaries and customers. The ideal candidate will have strong interpersonal skills and a commitment to exceptional customer service. This role presents an opportunity for professional growth within a dynamic team.

Qualifications

• Experience with underwriting processes is desirable.
• Strong communication skills are essential.
• Ability to manage workload effectively.

Responsibilities

• Handle straightforward underwriting cases end-to-end.
• Make on-site underwriting decisions within authority.
• Collaborate with the underwriting team for growth.
• Identify and pursue new business opportunities.

Skills

Strong internal collaboration skills

Ability to develop external relationships

Sound underwriting knowledge

Analytical decision-making

Strong interpersonal skills

Commitment to customer service

Effective organizational skills

Job description

Overview

Arthur are pleased to partner with a leading global insurer to hire an Assistant Marine Underwriter.

Key Responsibilities

• Work directly with intermediaries and customers, handling straightforward cases end-to-end to deliver agreed business development plans aligned with company strategy.
• Make effective on-site underwriting decisions within delegated authority to ensure timely and efficient outcomes.
• Collaborate with the Cargo & Freight Underwriting Manager, Operations Manager, and wider team to build strong intermediary relationships, balancing their needs with business goals to drive sustainable growth.
• Plan and organise personal workload to manage tasks effectively and meet team objectives.
• Contribute ideas to enhance processes, systems, and overall team performance.
• Take ownership of customer enquiries and allocated correspondence, ensuring timely resolution.
• Identify and pursue business opportunities, engaging colleagues as appropriate.
• Act as the primary point of contact for allocated intermediaries/customers, escalating complex issues when necessary to ensure excellent service.
• Promote open communication and collaboration across all business lines and functions.
• Support conduct standards that deliver the best outcomes for customers and policyholders.
• Understand and follow escalation pathways and governance responsibilities relating to conduct risk.

Knowledge & Skills

• Strong internal collaboration skills, working effectively with colleagues across underwriting, claims, sales, and leadership teams.
• Ability to develop and maintain strong external relationships with intermediaries and customers.
• Sound underwriting knowledge relevant to the role.
• Ability to analyse and apply management information in decision-making.
• Willingness and capability to learn and work within established systems and processes.
• Strong interpersonal and communication skills.
• Commitment to delivering exceptional customer service.
• Effective organisational skills with the ability to prioritise and manage workload.