Assistant Manager - UK

Zizzi Restaurants; West Midlands Combined Authority; On-site; GBP 30,000 - 36,000; Full time

Job summary

A popular dining establishment is seeking an enthusiastic Assistant Manager to help run daily operations and support team development. The role includes managing shifts in the absence of the General Manager and ensuring high standards of service and customer satisfaction. Enjoy attractive benefits including discounts and opportunities for career growth within a supportive environment.

Benefits

50% off at Zizzi & ASK Italian

Free & heavily discounted menu on shift

Generous tronc system

Wagestream for instant wage access

Discounts on cinema tickets and travel

Access to Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Company pension contributions

Qualifications

• Ability to organize and run the business in the absence of the General Manager.
• Strong leadership and team coaching skills.
• Experience in achieving financial targets and monitoring performance.

Responsibilities

• Coordinate daily responsibilities and manage the team.
• Ensure restaurant maintains high standard and excellent customer service.
• Support General Manager in financial targets and restaurant performance.

Skills

Leadership

Customer Service

Team Development

Passion for Italian cuisine

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Assistant Manager starting from £30,880 per annum plus tronc and benefits

As Assistant Manager, you will help the general manager to organise, plan, and run the business. You will coordinate day-to-day responsibilities, be a great leader, aid in team development, and be passionate about your role.

What You'll Get

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Enjoy discounts on cinema tickets, travel websites, and big brands during your time off
• Stay connected through our online Zizzi community for rotas and payslips
• Access our free Employee Assistance Programme for support, GPs, and wellbeing services
• Take 28 days holiday (pro rata)
• Opportunities to develop and progress your career
• Plan for the future with company pension contributions

Zizzi Assistant Managers have a big role to play. Here's a taste:

• When the General Manager is away, you're in charge—running shifts, managing the team, providing feedback, and embodying our culture and values
• Live and breathe the Zizzi customer service journey and coach your team to do the same
• Become an expert and be passionate about our menu—Italian food is at the heart of what we do
• Support the General Manager in achieving financial targets and monitor business performance
• Ensure the restaurant always looks fabulous

And you do all this through our Zizzi Values—what matters to us:

• Growth: You aim to be better than yesterday, seeking continuous improvement
• Individuality: You celebrate differences and encourage everyone to be their best
• Drive: You make it happen, adapting to challenges and motivating others
• Togetherness: You value teamwork and support each other through challenges and successes
• Fun: You enjoy the everyday and don't take yourself too seriously

We are Zizzi. At Zizzi, we are a family. It's never me, always we. Customers included.