Assistant Manager - UK

Zizzi Restaurants; Telford; On-site; GBP 30,000 - 36,000; Full time

Job summary

Zizzi Restaurants is seeking a passionate Assistant Manager who loves Italian cuisine to help run operations in Telford. The role involves leading a dedicated team, ensuring exceptional customer service, and driving business success while enjoying extensive perks and career development opportunities.

Benefits

50% off at Zizzi & ASK Italian

Free & heavily discounted menu on shift

Tronc system for customer rewards

Instant access to earned wages through Wagestream

Discounts on cinema tickets and travel

Online community for staff support

Access to Employee Assistance Programme

28 days holiday (pro rata)

Opportunities for career development

Company pension contributions

Qualifications

• Strong leadership skills and ability to manage a team.
• Experience in a customer-focused environment.
• Passion for Italian cuisine and restaurant operations.

Responsibilities

• Coordinate day-to-day responsibilities and manage shifts.
• Support General Manager in achieving financial targets.
• Deliver high standards of customer service and team coaching.

Skills

Leadership

Customer Service

Team Development

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Assistant Manager starting from £30,880 per annum plus tronc and benefits

As Assistant Manager, you will help the general manager to organise, plan, and run the business. You will coordinate day-to-day responsibilities, be a great leader, aid in team development, and be passionate about your role.

What You'll Get

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Enjoy discounts on cinema tickets, travel websites, and big brands
• Stay connected with our online Zizzi community for rotas and payslips
• Access free Employee Assistance Programme, including GPs and wellbeing support
• Take 28 days holiday (pro rata)
• Opportunities for career development and progression
• Plan for the future with company pension contributions

Zizzi Assistant Managers have a significant role. Here's a brief overview:

• When the General Manager is away, you're in charge—running shifts, managing the team, providing feedback, and embodying our culture and values.
• Live and promote the Zizzi customer service journey, coaching your team accordingly.
• Become an expert and passionate about our menu. Ensure only perfect plates of Italian food leave your kitchen.
• Support the General Manager in achieving financial targets and monitor business performance.
• Ensure the restaurant always looks fabulous.

Our Zizzi Values guide everything we do:

• Growth: Strive to improve every day, contributing to our team, business, and the wider community.
• Individuality: Celebrate differences and encourage everyone to be their best selves.
• Drive: Make things happen, adapt to challenges, and motivate others to strive for more.
• Togetherness: Support each other through challenges and successes.
• Fun: Enjoy the everyday, balancing seriousness with enjoyment.

We are Zizzi. At Zizzi, we are a family. It's never about me, always about we—including our customers.