Assistant Manager - UK

Zizzi Restaurants; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent restaurant chain in Plymouth seeks an Assistant Manager to lead daily operations, support team development, and ensure outstanding customer service. Competitive salary starting from £30,880 plus benefits including discounts, wellness support, and career growth opportunities. Passion for Italian cuisine is essential.

Benefits

50% off at Zizzi & ASK Italian

Free and heavily discounted meals

Generous tronc system

Wagestream for instant wage access

Discounts on cinema and travel

Employee Assistance Programme

28 days holiday

Career development opportunities

Company pension contributions

Qualifications

• Experience in a leadership role within a restaurant or hospitality setting.
• Strong communication and interpersonal skills.
• Ability to manage and motivate a diverse team.

Responsibilities

• Assist the General Manager in planning and running the business.
• Coordinate day-to-day responsibilities and lead the team.
• Deliver high customer service standards and provide coaching.

Skills

Team leadership

Customer service excellence

Operational management

Passion for Italian cuisine

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Assistant Manager starting from £30,880 per annum plus tronc and benefits

As Assistant Manager, you will help the general manager to organise, plan, and run the business. You will coordinate day-to-day responsibilities, be a great leader, aid in team development, and be passionate about your role.

What You'll Get

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Enjoy discounts on cinema tickets, travel websites, and big brands during your time off
• Stay connected via our online Zizzi community for rotas and payslips
• Access our free Employee Assistance Programme for support, GPs, and wellbeing services
• 28 days holiday (pro rata)
• Opportunities to develop and progress your career
• Plan for the future with company pension contributions

Zizzi Assistant Managers have a big role to play. Here's a taste:

• When the General Manager is away, you're in charge—running shifts, managing the team, providing feedback, and embodying our culture and values.
• Deliver and coach excellent customer service, ensuring your team does the same.
• Become an expert and passionate about our menu, with Italian food at the heart of our offerings.
• Support the General Manager in achieving financial targets and monitor business performance.
• Ensure the restaurant always looks fabulous.

And you do all that through our Zizzi Values — it’s what matters to us:

• Growth: You aim to be better than yesterday, seeking continuous improvement in ourselves, our business, and our contributions.
• Individuality: Celebrate differences and encourage everyone to be the best version of themselves.
• Drive: Make it happen by adapting to challenges, avoiding shortcuts, and motivating others.
• Togetherness: Be part of a team that supports each other through challenges and successes.
• Fun: Enjoy the everyday, balancing seriousness with a sense of humor.

We are Zizzi. At Zizzi, we are a family. It's never about me, always about we. Customers included.