Assistant Manager - Travel Agency

Travel Trade Recruitment; Nottingham; On-site; GBP 28,000 - 35,000; Full time

Job summary

Une agence de voyage de premier plan cherche un Assistant Manager pour son agence de Nottingham. Dans ce rôle, vous soutiendrez le Manager de magasin, atteindrez des objectifs de vente et fournirez un service client exceptionnel. Les candidats doivent posséder une expérience antérieure dans la vente au détail de voyages, ainsi qu'une connaissance approfondie des destinations.

Benefits

Avantages sociaux comprenant des réductions et des opportunités de développement de carrière

Qualifications

• Une expérience dans la vente au détail de voyages, gestion d'agence ou de tour opérateur.
• Capacité à atteindre des objectifs de vente et à maximiser les opportunités de profit.
• Focus sur le service personnalisé et la satisfaction client.

Responsibilities

• Partager votre expérience avec les nouveaux membres de l'équipe.
• Soutenir le Manager de magasin dans les opérations quotidiennes.
• Atteindre les objectifs de vente en maximisant les opportunités.

Skills

Connaissance des destinations mondiales

Service client exceptionnel

Création de rapport

Job description

Leading Travel Agency and Tour Operator brand known for its mid to luxury products and personal service is seeking an experienced Assistant Manager to join their Nottingham Retail Travel Branch. They promote their own holidays and have the flexibility to sell from a wide range of Tour Operators, allowing you to offer customers a variety of worldwide itineraries while supporting the Manager and assisting team members.

Package: Basic salary £28k pa plus commission (OTE £35k pa), with wide-ranging benefits.

Job Description:

• Share your experience with new and existing team members.
• Support the Store Manager in daily operations and development, deputising as needed.
• Achieve sales targets by maximising profit and sales opportunities while delivering exceptional customer service.
• Lead, motivate, and develop your team, recognising individual potential.
• Provide personal service, listening to customer needs and tailoring holidays accordingly.
• Sell in-house or from other suppliers to meet customer requirements.
• Manage the customer journey post-booking, including amendments, upgrades, and follow-up to encourage repeat business.
• Work a rota of 5 days out of 7, Mon-Sun, 0900-1730, fully branch-based with no late evenings.

Experience Required:

Previous experience in retail travel agency, tour operator, or online travel sales management, with good worldwide destination knowledge and a focus on building rapport and providing personal service.

The Package: Includes salary, incentives, holiday entitlement, discounts, pension, travel insurance, and career development opportunities.

Interested?

Apply with your CV. For inquiries, contact Claire Muge at 0121 4509776 or [e-mail]. If this role isn't right for you, submit your CV for other opportunities. Due to volume, individual responses cannot be guaranteed.