Assistant Manager - The Escapologist

The Escapologist (Nightcap Plc.) Careers; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and innovative team as an Assistant Manager at a dynamic late-night bar, where your passion for cocktails and customer service will shine. You'll play a key role in creating unforgettable experiences for guests while leading a dedicated team. This exciting position offers growth opportunities and a fun working environment, all while being part of a company that values creativity and collaboration. If you're ready to mix up great cocktails and foster a lively atmosphere, this is the perfect opportunity for you!

Benefits

50% discount on food and drink

Early access to pay through Wagestream

Life assurance

Employee Assistance Program

Training and development opportunities

Fun working environment

Qualifications

• Experience in opening and closing procedures for a late-night bar.
• Ability to build relationships and motivate the team.

Responsibilities

• Support the Management Team in daily operations.
• Ensure exceptional customer experience and manage bar staff.

Skills

Cocktail bartending

Customer service

Team management

Stock management

Adaptability

Multitasking

Education

Experience in hospitality

Job description

Job Description

Assistant Manager – The Escapologist

Escape reality and be part of the riotous Headquarters of the secret society that ran Victorian London! The Escapologist is styled as part ‘modern day Victorian men’s club’ and ‘part Masonic lodge’, partying like it's 1899 seven days a week! Hidden rooms? Great cocktails? Glitter and glam? Mysterious corridors? Never-ending parties? We got them all!

What’s in it for you

• Your dedication to the customer experience will be rewarded with a generous service charge.
• An amazing 50% discount on food and drink across all our awesome venues
• Deals and discounts with a wide range of businesses through our discount portal
• Early access to your pay through Wagestream
• £10,000 life assurance to support your loved ones if the worst happens
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• Training and development opportunities. We're invested in your success during your time with us!
• Fun and vibrant working environment with a fantastic team.

What We Need:

As an Assistant Manager, you will play a crucial role in supporting the Management Team in overseeing the day-to-day operations and ensuring an exceptional experience for our guests. Your focus will be on maintaining a high level of customer service, managing the bar staff, and contributing to the bar's overall success.

Even if you’re new to the cocktail game, don’t worry, we have the best trainers in the industry to teach you everything you need to know about cocktails.

Responsibilities:

• Experience in opening and closing procedures for a late-night bar.
• Ready to run off-peak shifts.
• Build relationships with all employees.
• Guide and motivate the Team towards delivering unforgettable experiences and support their development.

Skills and Experience:

• We're looking ideally for a Head Bartender looking to grow into Management.
• Resilient and adaptable to change in a fast-paced environment.
• Honest, hardworking and a team player.
• Confident, self-motivated, and driven professional.
• A multi-tasker who is fast and charismatic.
• Have experience with Cocktail bartending and free pouring is desired, but not essential.
• Familiar with stock management, rotas and/or licensing.
• Not afraid to start a party!

About us:

Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!

Our Values

• We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success.
• Proud AF -Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
• Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
• Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
• People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference.

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.

We look forward to having you join our team at The Escapologist!