Assistant Manager Technical Services

ZipRecruiter; Hatfield; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global property management firm seeks an experienced Assistant Technical Services Manager for a retail shopping centre. This role involves managing technical services, ensuring compliance with safety regulations, and supporting retailer fitouts, all while enhancing operational efficiency and delivering excellent service standards.

Qualifications

• Experience in contract management and compliance.
• Knowledge of current legislation related to Health and Safety.
• Experience with Mechanical & Electrical service partners.

Responsibilities

• Oversee technical service deliveries and operations.
• Manage client relationships and facilitate retailer fitouts.
• Ensure compliance with statutory requirements and PPM strategies.

Skills

Contract management

Client relationship management

Procurement

Project management

Data analysis

Tools

CAFM systems

PPM systems

Job description

Job Description

Are you an expert in Mechanical, Electrical, and Health & Safety Operations?

Do you have experience working with M&E partners?

Do you have experience in technical direction, operational planning, and solutions, covering MEP, VT operations, energy management, and fitouts to provide a world-class service?

Do you possess strong client relationship management skills?

My client is seeking an experienced, competent, and confident Assistant Technical Services Manager to be part of the onsite Operations and Centre team within a large retail shopping centre. This client-facing role involves managing technical inputs for projects, liaising with shopping centre landlords, assisting retailer fitouts, and driving performance through effective systems and procedures.

Your responsibilities will include overseeing the delivery and continuity of Mechanical, Electrical, VT, and Public Health Infrastructure services, and contributing to Health, Safety, and Wellbeing management for retailers and visitors.

You will act as the Managing Agent interface for technical activities, supported by the UK Engineering Operations team as needed.

Your role will include but is not limited to:

1. Assisting with the delivery of technical services operations through the centre team and service partners.
2. Understanding the strategic goals of the centre and the client.
3. Supporting electrical/technical services operations and ensuring assets are managed proactively.
4. Liaising on landlord and retailer fitouts, advising on issues.
5. Developing and maintaining maintenance strategies and systems.
6. Ensuring high standards of service delivery, including technical innovation and sustainability.
7. Implementing a strong Pre Planned Maintenance (PPM) strategy, KPIs, and industry best practices.
8. Ensuring compliance with statutory requirements and lease obligations.
9. Utilizing the CAFM system effectively for reporting and management.
10. Supporting energy management initiatives and decarbonisation efforts.
11. Managing Water Treatment regimes and inspections.
12. Overseeing lift and escalator inspections and reporting.
13. Producing and reviewing monthly supply chain performance reports.
14. Supporting building fabric maintenance according to specifications.

The ideal candidate will have:

• Experience in contract management.
• Experience working with Mechanical & Electrical service partners.
• Procurement and project management skills.
• Knowledge of compliance with current legislation, including water quality, statutory maintenance, lift inspections, and Health and Safety.
• Understanding of technical plant operations.
• Experience with permit to work systems and compliance.
• Knowledge of PPM and CAFM systems.
• Budget management and reporting skills.
• Ability to analyze data for optimal outcomes.
• Experience working with internal teams, clients, and contractors.
• Knowledge of tender processes and mobilisation.
• Experience in retailer or fit-out management.

This is a fantastic opportunity to work with a global property management firm, adding value and advancing your career.