Assistant Manager - Student accommodation

TN United Kingdom; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Scheme Manager for a vibrant student accommodation in Oxford. This full-time role involves supporting the Scheme Manager with administrative tasks, customer care, and business development. You'll coordinate staff schedules, manage resident interactions, and promote community events, creating an engaging atmosphere for students. If you're passionate about fostering a supportive environment and have strong organizational skills, this position offers a rewarding opportunity to make a difference in student life.

Qualifications

• Experience in customer care and administration.
• Ability to manage budgets and financial records.

Responsibilities

• Coordinate rotas and manage staff schedules.
• Provide support for residents and organize events.

Skills

Customer Care

Administration

Event Organization

Education

Bachelor's Degree

Tools

Social Media Management

Job description

Social network you want to login/join with:

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Client:

Deverell Smith Recruitment Ltd

Location:

Oxford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8455b266213b

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Assistant Scheme Manager - Student Accommodation
Location: Oxford
Hours: Full-time, 40 hours per week mon-Fri

Join a dynamic team managing a 549-bed student accommodation scheme in Oxford. As an Assistant Scheme Manager, you'll support the Scheme Manager in all aspects of running the site while taking ownership of specific responsibilities. This role is perfect for someone passionate about creating a vibrant and supportive community for residents.

Key Responsibilities:

Administration:

• Coordinate rotas for security and housekeeping teams.
• Manage staff holidays, sickness logs, and financial records, including expenses and reconciliations.
• Handle purchase orders, invoices, and budget lines effectively.

Customer Care:

• Provide front-desk and online support for residents and stakeholders.
• Offer guidance to residents on university life, financial concerns, and more.
• Organize social events and gather resident feedback to improve the experience.
• Manage and update social media channels.

Business Development:

• Conduct property viewings and process bookings.
• Promote the scheme at university events and develop marketing strategies.

Facilities Support:

• Report maintenance issues and liaise with contractors.
• Communicate with residents about scheduled works and room access.
• Maintain accurate records for servicing and maintenance.

Additional Duties:

• Assist with inspections, summer maintenance, and deep cleans.
• Support resident move-ins and move-outs during peak periods.
• Help recruit, onboard, and develop new team members.