Assistant Manager / Senior Hire Contr...

TN United Kingdom; Gloucester; On-site; GBP 31,000; Full time

Job summary

An established national hire company is seeking an Assistant Manager / Senior Hire Controller to join their Gloucester branch. In this pivotal role, you will oversee the hire desk operations, ensuring exceptional customer service and efficient management of equipment rentals. Collaborating closely with the Depot Manager, you will lead a dedicated team, implement process improvements, and enhance operational efficiency. This is an exciting opportunity to contribute to a friendly and supportive work environment while developing your career in the construction hire industry.

Benefits

Profit Share Bonus

Company Pension

25 Days Holiday

Full Product Training

Qualifications

• Experience in a Hire Desk Controller or similar role.
• Strong teamwork and leadership capabilities.

Responsibilities

• Ensure excellent customer service and manage orders.
• Assist in daily hire desk activities and maintain records.

Skills

Customer Service

Team Management

Problem Solving

Communication

Organizational Skills

Job description

Job Description:

Job Title: Assistant Manager / Senior Hire Controller

Location: Gloucestershire

Salary: £31,000 Basic, Profit Share Bonus, Company Pension, 25 Days Holiday, Full Product Training.

We have a brand-new opportunity available for an Assistant Manager / Senior Hire Controller to join a well-established, national hire company. Joining their friendly team within the Gloucester branch, you will play a crucial role in supporting the day-to-day operations of the hire desk, overseeing the team, and ensuring the smooth and efficient management of equipment rentals. This role involves working closely with the Depot Manager to oversee customer service, managing hire processes, and coordinating with various departments to meet client needs.

Responsibilities of the Role:

• Ensure all customers receive excellent service by promptly addressing inquiries, managing orders, and resolving any issues.
• Assist in managing daily hire desk and depot based activities, including handling bookings, scheduling deliveries/collections, and maintaining records of equipment hire.
• Provide support and guidance to the hire desk team, ensuring all tasks are completed efficiently and in accordance with company procedures.
• Identify areas for operational improvements and assist the Depot Manager in implementing new processes and procedures to enhance efficiency.

Requirements of Role:

• The ideal candidate will have experience in a Hire Desk Controller, Assistant Manager, or Tool Hire Manager role.
• Previous experience working within the Construction Hire industry is required.
• Strong team work skills, with the capability of demonstrating leadership qualities.
• Strong communication, organisation, and problem solving skills.

If you are someone who fits the above requirements and would like to find out more about this opportunity, please apply or contact us for further details.