Assistant Manager - RIY

TN United Kingdom; Richmond; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dynamic Assistant Managers to join their team. In this exciting role, you will collaborate closely with Store Managers to enhance store performance through effective sales strategies and team development. Your passion for retail and outdoor activities will shine as you lead a team dedicated to exceptional customer service and product knowledge. With a commitment to sustainability and a supportive work environment, this opportunity promises growth and a fulfilling career path. If you're ready to inspire and motivate others while contributing to a leading outdoor retailer, this position is perfect for you.

Benefits

Monthly Bonus

50% Employee Discount

28 Days Annual Leave

Employee Assistance Programme

Colleague Hardship Scheme

Unlimited Employee Referral Incentive

Twice-Yearly Uniform Allowance

Qualifications

• Experience in retail management with a proven track record.
• Strong organizational skills and a flair for visual merchandising.

Responsibilities

• Drive store success through sales and KPIs.
• Lead and motivate the team to deliver exceptional customer service.

Skills

Retail Management

Organizational Skills

Commercial Mindset

Visual Merchandising

Job description

Social network you want to login/join with:

*COMPETITIVE SALARY *MONTHLY BONUS *50% EMPLOYEE DISCOUNT *LEADING OUTDOOR RETAILER*

Who are we? At + stores globally and over [number] employees, we are a leading outdoor retailer with an evolving attitude. You can learn about our fantastic own-brand products, as well as our newly launched brands, such as Animal. We’re committed to sustainability, introducing more organic and recycled products—One Planet. Check out our “Inside the Outdoors” section, where you can explore outdoor activities, find expert advice on gear and tips for outdoor enthusiasts, and learn about our charity initiatives.

• International presence with stores across Europe (Poland, Germany, Austria), North America (Canada, USA), and New Zealand.
• Animal was acquired by Mountain Warehouse and re-launched in Summer [year], initially online, with plans to open physical stores.

About the role

Our Assistant Managers work closely with Store Managers to drive store success through sales, KPIs, and team development. You will lead, motivate, and inspire your team in an environment where product knowledge is key to serving passionate outdoor enthusiasts. Ensuring a well-presented store and delivering exceptional customer service are essential—we all act as Brand Ambassadors!

About you

We seek passionate, driven individuals with retail management experience, excellent organizational skills, a strong commercial mindset, and flair for visual merchandising. Clothing experience is a plus but not essential. An enthusiastic, hands-on attitude is vital!

• Monthly Bonus scheme
• 50% Employee Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance
• One weekend off per month, 28 days annual leave including Bank Holidays
• Access to Employee Assistance Programme and Colleague Hardship Scheme
• Unlimited Employee Referral Incentive
• A stable, successful, and supportive environment where many team members grow their careers