Assistant Manager Retail

Boots Opticians; Weymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading optical retail chain in Weymouth is looking for an Assistant Manager to support the Store Leader in delivering excellent customer care and operational standards. You will lead and inspire the team, ensuring business growth and effective service delivery while managing pharmacy operations. Ideal candidates will have leadership experience and a collaborative approach. Benefits include a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience leading a team within a customer facing setting.
• Understanding performance goals through inspiring and coaching.
• Collaborative personality in a team-centred environment.

Responsibilities

• Lead your team to deliver business growth by providing care.
• Responsible for performance and development of your team.
• Deliver a sustainable and efficient retail and pharmacy business.
• Conduct regular reviews, audits and risk assessments.
• Interpret data and trends to react to customer needs.

Skills

Leadership skills

Customer service

Team coaching

Job description

Overview

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Responsibilities

• You will lead your team to deliver business growth by providing care to our customers and patients
• You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
• Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
• Conduct regular reviews, audits and risk assessments to protect patient and public safety
• Interpret data, trends and insights to work at pace and react to the changing needs of the customer

What you’ll need to have

• Experience leading a team within a customer facing setting
• An understanding of how to achieve performance goals through inspiring and coaching a team
• A collaborative personality and able to succeed in a team-centred environment

It would be great if you also have

• Experience working within community pharmacy
• Confidence with navigating and embracing new technology

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Boots is an equal opportunity employer and is committed to embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.