Assistant Manager Retail

Boots Opticians; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead and inspire a dynamic team in a fast-paced retail environment. This role involves driving business growth, enhancing customer experience, and ensuring operational excellence. With a focus on leadership, strategic thinking, and collaboration, you will play a key role in shaping the future of retail. Join a company that values inclusivity and offers a wide range of benefits to support your career and personal development. If you are passionate about retail and ready to make a difference, this is the opportunity for you.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Proven leadership skills with the ability to coach and inspire others.
• Strong communication skills to act as a brand ambassador.

Responsibilities

• Lead and inspire the team to achieve business growth and excellent customer care.
• Assist the Store Manager in driving sales and customer experience.

Skills

Leadership skills

Excellent communication skills

Strategic thinking

Team collaboration

Adaptability

Job description

Job Description

As an Assistant Manager you’ll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.

About the role

You will:

• Lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients.
• Report into the Store Manager, assisting them in driving customer experience, sales and business KPIs.
• Deliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
• Conduct regular reviews, audits and risk assessments to protect patient and public safety.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role:

• Leadership skills with the ability to coach others.
• Excellent communication skills, and able to act as a brand ambassador for Boots throughout your store and region.
• Understanding of how to lead and deliver a company strategy, with the ability to implement in store to lead strong performance results.
• Comfortable working at pace and reacting to the changing needs of the customers.
• A collaborative personality and able to succeed in a team-centered approach.
• Proactive in keeping up to date with your own learning and development.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:

• Confidence with navigating and embracing new technology.
• 1+ years of experience working in a similar role at a large retailer.

Our benefits

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Business Area

Retail

Function

Retail Management, Store Colleagues

Keywords

Retail, Stores, Management, Customer, Assistant Manager, Customer Service, Manager, FMCG, Store Leadership, Sales, Retail Sales, Trainee

Hours per week

37.5

Company

UK Stores

Division

16 - United Kingdom

Region

7 - London

Area

168 - West End

Store

1132 - London Oxford St

Req Posted Date

18-Mar-2025

County

London Central / West End

Country

UK

Address 1

193 Oxford Street

Address 2

London