assistant manager - retail

Burger King; England; On-site; GBP 40,000 - 60,000; Full time

Job description

Title: Assistant Manager

Employer: Burger King

Job Details

About Burger King: BURGER KING is one of the largest fast food hamburger chains in the world. The original HOME OF THE WHOPPER, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences has defined our brand for more than 50 successful years. Want to work in a fast-paced and exciting environment? Come join our team at Burger King!

Position: Assistant Manager (AM)

The AM supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, guest service, and compliance across shifts for desired restaurant outcomes (i.e. increased sales, profitability, and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General Manager. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team.

Responsibilities

1. Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
2. Motivates and directs team members and Shift Coordinators to exceed guest expectations with fast and friendly service in clean surroundings.
3. Supervises and trains team members and Shift Coordinators on team stations, Burger King Canada products, processes, and policies.
4. Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.
5. As part of the restaurant management team, recruits, hires, trains, and works to retain effective team talent by making decisions or recommendations on hiring and advancement.
6. Makes decisions or recommendations on the discipline and terminations of team members.
7. Available to work evenings, weekends, and holidays.
8. Prompt and regular attendance for assigned shifts, meetings, and training.

Minimum Requirements

Applicants must have the following:

• Willingness to learn
• Willingness to smile
• Desire to be part of a high-performing team

Skills & Qualifications

• High School Diploma or GED required, some college preferred.
• Minimum 1 year of restaurant experience required, previous management experience preferred.
• Demonstrates leadership skills.
• Strong customer service/hospitality skills.
• Friendly, outgoing personality.
• Demonstrates formal understanding of the quick service industry and the core customer.
• Recognizes and solves routine problems.
• Develops knowledge and skills in basic tasks, practices, and procedures within own area.

Benefits

• Dental care
• Vision care
• Extended health care
• Life insurance
• Bonus scheme

Job Types

Full-time, Permanent

Pay

From $19.20 per hour

Schedule

Day shift, Evening shift, Morning shift, Night shift

Work Location

In person, Cornwall, ON

Salary: $19.20 per hour

Terms of Employment: Permanent employment, Full-time

Vacancies: 1 vacancy