Assistant Manager Retail

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic leader to inspire and guide their team in delivering exceptional customer care. This role involves driving sales and enhancing customer experience while ensuring operational efficiency in a retail environment. The ideal candidate will possess strong leadership and communication skills, with a focus on team collaboration and adaptability. Join a company that values inclusivity and personal growth, offering a range of benefits and opportunities for development. If you're passionate about making a positive impact, this is the perfect opportunity for you.

Benefits

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Qualifications

• Confident leadership skills with the ability to coach others.
• Excellent communication skills, able to act as a brand ambassador.

Responsibilities

• Lead and inspire your team to deliver business growth.
• Conduct regular reviews and audits to ensure safety.

Skills

Leadership Skills

Communication Skills

Team Collaboration

Customer Service

Adaptability

Job description

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About the role

1. You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients.
2. You will report into the Store Manager and assist them in driving customer experience, sales and business KPIs.
3. Deliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
4. Conduct regular reviews, audits and risk assessments to protect patient and public safety.

What you’ll need to have

1. Confident leadership skills with the ability to coach others.
2. Excellent communication skills, and able to act as a brand ambassador for Boots throughout your store and region.
3. A strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to lead strong performance results.
4. Ability to work at pace and react to the changing needs of the customer.
5. A collaborative personality and able to succeed in a team-centred approach.
6. Experience keeping up to date with your own learning and development.

It would be great if you also have

1. Confidence with navigating and embracing new technology.
2. 1+ years of experience working in a similar role at a large retailer.

Our benefits

1. Discretionary annual bonus.
2. Generous employee discounts.
3. Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more.

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, Click Here

What's next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups), or an Access NI Check.